Student Success Advisor: Pathways & Funding Navigator

Metropolitan Community College-Kansas City; Kansas City (MO); On-site; USD 42,000 - 58,000; Full time

Job summary

Metropolitan Community College-Kansas City seeks an experienced academic advisor to assist students with enrollment, course selection, fees and financial aid options, aligning plans with career goals. You’ll support transfer opportunities and monitor progress while building strong relationships with students and MCC programs.

The role emphasizes advising, counseling, and customer service, requiring knowledge of applicable policies and effective communication with diverse populations.

Qualifications

• Bachelor’s degree required.
• One year related advising, education, counseling or financial aid experience.
• Master’s degree preferred.
• Knowledge of campus, local, state, and federal laws and regulations.

Responsibilities

• Advise students by creating personalized education plans aligned with career goals and funding options.
• Guide students through enrollment, course selection, fees, and financial aid processes.
• Develop relationships and refer to MCC programs and services as needed.
• Promote transfer opportunities and assist with transfer processes.
• Monitor student progress, enrollment, and related data; respond to early alerts.
• Collaborate with faculty and staff to support student goals; communicate policies clearly.

Skills

Student advising

Financial aid guidance

Enrollment processes

Customer service

Communication skills

Record keeping

Knowledge of policies

Interpersonal skills

Education

Bachelor’s degree

Master’s degree

Tools

Multi-line phone system

Two-way radio communications

Office software (word processor/spreadsheet)

Job description

Metropolitan Community College-Kansas City seeks an experienced academic advisor to assist students with enrollment, course selection, fees and financial aid options, aligning plans with career goals. You’ll support transfer opportunities and monitor progress while building strong relationships with students and MCC programs.

The role emphasizes advising, counseling, and customer service, requiring knowledge of applicable policies and effective communication with diverse populations.