Student Success Advisor — Holistic Academic Advising

FCA Family & Children’s Association; East Farmingdale (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

Farmingdale State College seeks an Academic Advisor to provide holistic advising for a caseload of students, emphasizing 0-60 credits, guiding degree requirements and registration while coordinating with campus resources.

You’ll work across departments to promote consistent advising, timely communication, and student success, partnering with faculty and support offices to help persistence and completion.

Qualifications

• Experience advising, coaching, mentoring, teaching, counseling, or supporting individuals in an educational, nonprofit, community-based, or student-facing setting.
• Knowledge of student success strategies and common student concerns such as study skills, time management, college adjustment, and navigating academic challenges.
• Strong interpersonal, communication, organizational, and problem-solving skills with the ability to build effective working relationships across the College.

Responsibilities

• Provide individualized academic advising for an assigned caseload of students within designated academic majors, including first-year, transfer, and continuing students as assigned.
• Support students with course selection, degree requirements, academic planning, registration, major exploration, prerequisite sequencing, general education requirements, and College policies.
• Review student records, degree audits, placement information, posted transfer credit, academic standing, registration status, and progress toward degree completion to provide accurate and timely advisement.
• Conduct proactive outreach to students experiencing academic, registration, or persistence challenges, including students with early alerts, academic standing concerns, low credit momentum, or incomplete registration.
• Help students develop realistic academic success plans and connect them with appropriate campus resources (i.e., tutoring, financial aid, disability services, mental health support, career services).
• Serve as a student advocate and liaison by helping students navigate academic processes, resolve barriers, and connect with faculty, academic departments, and campus partners as appropriate.
• Maintain clear and timely documentation of advising interactions, outreach efforts, referrals, and student follow-up plans to support coordinated advising, case management, and student success.
• Use advising and student success platforms effectively including Banner/OASIS, Degree Works, Navigate/EAB, Slate, and Brightspace.
• Use caseload data, advising notes, and student progress indicators to identify student needs, support timely outreach, and help improve advising practices within the Center.
• Support student transition and success initiatives including orientation, registration events, accepted student programs, open houses, workshops, and other College events.
• Serve as a liaison to assigned academic departments by maintaining regular communication with faculty, chairs, and academic staff regarding degree requirements, curriculum updates, registration issues, student needs, and advising practices.
• Participate in staff meetings, trainings, committees, and other Center initiatives; perform additional duties as assigned in support of student success, advising, retention, and completion.

Skills

Academic advising

Student success strategies

Interpersonal skills

Cross-functional collaboration

Education

Master's degree in higher education

Tools

Banner

Degree Works

CRM Advise

EAB Navigate

Slate

Job description

Farmingdale State College seeks an Academic Advisor to provide holistic advising for a caseload of students, emphasizing 0-60 credits, guiding degree requirements and registration while coordinating with campus resources.

You’ll work across departments to promote consistent advising, timely communication, and student success, partnering with faculty and support offices to help persistence and completion.