Student Services Specialist - Fayette Campus

Enterprise State Community College; Old Town (AL); On-site; USD 36,000 - 54,000; Full time

Job summary

Bevill State Community College is seeking a Student Services Specialist to assist the Office of Student Services under the Director of Student Services. The role covers admissions processes, student inquiries, and coordination of financial aid information, while upholding college policies.

An Associate Degree is required; a Bachelor's Degree is preferred. The position is tied to ACCS salary schedule with a clear progression path within the Office of Student Services.

Qualifications

• Minimum of an Associate Degree from an accredited institution is required.
• Bachelor’s Degree is preferred.

Responsibilities

• Receive visitors, students, staff and faculty in a congenial manner and create a welcoming atmosphere.
• Be knowledgeable about institutional policies, procedures, and practices relevant to the Office of Student Services.
• Provide admissions applications and assist with completion of forms for prospective students.
• Answer questions regarding financial assistance and scholarship programs.
• Assist in developing measurable objectives and annual planning statements.

Skills

Communication skills

FERPA knowledge

Independence

Diversity & inclusion

Basic computer skills

Statistical reporting

Decision making

Professionalism

Education

Associate Degree

Bachelor's Degree preferred

Job description

The Student Services Specialist will report to the Director of Student Services. The Student Services Specialist will be responsible for assisting with all aspects of the Office of Student Services.

Salary: Appropriate placement on ACCS Salary Schedule: E4, Grade 5 $35,670 - $53,865

Work Hours: Monday through Thursday, 7:30 a.m. – 5:30 p.m., Friday 7:30 a.m. - 11:30 a.m.

1. Receive visitors, students, staff, and faculty in a congenial manner, communicating an image of courtesy and competence. Provide positive answers and maintain a pleasing, concerned attitude. Create a warm hospitable atmosphere for the office.
2. Be knowledgeable about all institutional policies, procedures, and practices relevant to the functions of the Office of Student Services.
3. Provide applications for admissions and other related admissions and registration requirements to prospective students and assist those who require help with the completion of forms.
4. Answer general questions regarding all financial assistance and scholarship programs.
5. Assist in the development of measurable objectives and annual planning statements that support the strategic planning and budget process.
6. Assist the Director of Student Services in organizing special events that are sponsored by the Office of Student Services.
7. Perform other tasks, as needed, to support and facilitate the day-to-day operations of Student Services.

A minimum of an Associate Degree from an accredited institution is required.Bachelors Degree is preferred

KNOWLEDGE, SKILLS AND ABILITIES:

1. Demonstrated expertise in subject specialty.
2. Effective oral and written communication skills.
3. Knowledge of FERPA.
4. Ability to work independently.
5. Commitment to all students, including those of diverse cultures and ethnic backgrounds.
6. Understanding of basic computer skills and ability to submit statistical reports.
7. Confidence in decision-making and communication skills.
8. Ability to work and communicate with a variety of people from diverse backgrounds including students, parents, college employees, and the public.
9. Ability to handle various situations in a calm and professional manner.
10. Ability to multi-task and prioritize issues.
11. Ability to operate in a professional manner at all times.
12. Ability to operate in a high-pressure situation and respond to issues in a calm manner.
13. A positive attitude regardless of circumstances at hand.
14. Ability to multi-task, take direction and work independently without direct supervision.
15. An understanding of and commitment to the philosophy and the missions of Bevill State Community College and the Alabama Community College System.
16. Ability to work independently and in a team environment.
17. Ability to always represent the college in a professional manner.
18. Ability to focus on details and willingness to learn new things and apply that learning.
19. Knowledge of generally accepted office practices and procedures.
20. Confidence in decision making and communication skills.