Student Services Specialist

Uasys; Little Rock (AR); Presencial; USD 42.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Dental Insurance

Vision Insurance

Retirement plan with matching

Life Insurance

Education discounts

Merchant discounts

Concierge prescription delivery

Descripción de la vacante

University of Arkansas for Medical Sciences invites applications for a Student Services Specialist in the FIN | Student Financial Disbursements department. The role requires expertise in student loan servicing, account collections, financial reconciliation, and regulatory compliance, with strong administrative, customer service, and organizational skills.

Responsibilities include posting payments, reconciling transactions, managing cash receipts, and supporting month-end processes while ensuring

Formación

• Bachelor's degree in arts, business, or a related field plus three years of administrative/clerical experience within an office environment, or
• High School diploma/GED plus seven years of administrative/clerical experience within an office environment required.

Responsabilidades

• Opens, closes, and reconciles the cashiering office daily in the SIS.
• Posts student payments and accurately processes cash receipts to be delivered to the Treasurer's Office.
• Reconciles online credit card payments, including enrollment deposits, tuition payments, and application fees daily.
• Monitors the IDT account and posts transactions in a timely manner.
• Answers phone, manages the filing system, sorts, processes, and logs mail, scans paid-in-full documents, and responds to emails.
• Runs reports for month-end reconciliations.
• Daily reviews the BankMobile and Transact reports to resolve issues with stale-dated checks, refund issues, credit card payments, payment plans, etc.
• Assists with special projects.
• Performs other duties as assigned.

Conocimientos

Excel

Word

PowerPoint

Workday

Educación

Bachelor's degree in arts or business

High School diploma/GED +7 years experience

Descripción del empleo

Closing Date: 10/10/2026

Type of Position:

Management - Operations

Job Type:

Regular

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department:

FIN | Student Financial Disbursements

Summary of Job Duties:

The Student Services Specialist should be an experienced financial services professional with expertise in student loan servicing, account collections, financial reconciliation, and regulatory compliance. Skilled in processing loan payments, managing deferments and cancellations, maintaining accurate financial records, and conducting collection efforts for student loans and tuition accounts. Proficient in reconciling financial data, monitoring program compliance requirements, updating policies and procedures, and generating reports to support financial operations. Strong administrative, customer service, and organizational skills with a proven ability to manage multiple responsibilities while maintaining accuracy and attention to detail.

Qualifications:

• Bachelor's degree in arts, business, or a related field plus three (3) years of administrative/clerical experience within an office environment, or
• High School diploma/GED plus seven (7) years of administrative/clerical experience within an office environment required.

Knowledge, Skills & Abilities:

• Proficient in Microsoft - Excel, Word, PowerPoint, etc.
• Workday Student experience preferred.

Responsibilities:

• Opens, closes, and reconciles the cashiering office daily in the Student Information System (SIS).
• Posts student payments and accurately processes cash receipts to be delivered to the Treasurer's Office.
• Reconciles online credit card payments, which include the enrollment deposits, tuition payments, and application fees daily.
• Monitors the IDT account and posts transactions in a timely manner.
• Answers phone, manages the filing system, sorts, processes, and logs mail, scans paid-in-full documents, and responds to emails. Runs reports for month-end reconciliations.
• Daily reviews the BankMobile and Transact reports to resolve issues with stale-dated checks, refund issues, credit card payments, payment plans, etc.
• Assists with special projects.
• Performs other duties as assigned.

Salary Information:

Commensurate with education and experience.

Required Documents to Apply:

Resume

Recruitment Contact Information:

Please contact [e-mail] for any recruiting related questions.

Pre-employment Screening Requirements:

Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

N/A

Frequent Physical Activity:

N/A

Occasional Physical Activity:

N/A

Benefits Eligible:

Yes