Student Services & Site Operations Advisor

Embry‑Riddle; Minot (MA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Health Benefits

Tuition Coverage

Retirement Contributions

Generous Time Off

Job summary

Embry-Riddle Aeronautical University – Worldwide is hiring a Site Advisor at Minot AFB, ND. The Site Advisor acts as the sole point of contact for Embry-Riddle at this location and is responsible for the academic and operational tasks of the Worldwide site.

Duties include academic advising, budget, compliance, facility oversight, and University support (including community relations). Always promotes a positive University image.

Qualifications

• Bachelor's degree required.
• At least three years of professional level experience, preferably working with students.
• Proven ability to manage multiple priorities effectively.
• Strong customer service experience and excellent communication skills.

Responsibilities

• Provide academic counseling on degree curriculums, regulations, and progression.
• Develop personalized degree plans and monitor student success.
• Assist students with registration, course selection, and academic challenges.
• Guide students on financial aid, tuition assistance, and Veterans Affairs benefits.
• Support student retention efforts through proactive outreach and engagement.
• Promote student involvement in university organizations and mentorship programs.
• Collaborate with faculty to address student concerns and enhance retention.
• Maintain accurate student records in university systems.
• Document advisement conversations and track academic progress.
• Assist in resolving enrollment and curriculum-related issues.
• Oversee site operations, including facility management and compliance.
• Coordinate with senior leadership on budget planning and expense management.
• Engage with the local community to build partnerships and increase enrollment.
• Support graduation events, enrollment initiatives, and non-credit course opportunities.
• Ensure compliance with university policies, state regulations, and accreditation requirements.

Skills

Analytical skills

Customer service

Communication skills

Microsoft Office

Salesforce knowledge

Education

Bachelor's degree

Tools

Salesforce

Job description

Embry-Riddle Aeronautical University – Worldwide is hiring a Site Advisor at Minot AFB, ND. The Site Advisor acts as the sole point of contact for Embry-Riddle at this location and is responsible for the academic and operational tasks of the Worldwide site.

Duties include academic advising, budget, compliance, facility oversight, and University support (including community relations). Always promotes a positive University image.