Onsite Site Advisor for Aviation Education & Community

Embry-Riddle Aeronautical University; California (MO); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Generous time off

Tuition coverage

Retirement contributions

Personal leave

Job summary

Embry-Riddle Aeronautical University – Worldwide is hiring a Site Advisor at Travis Air Force Base, CA. You will be the sole ERAU contact at the location, overseeing academic advising, budget, compliance, and community relations to support student services.

Responsibilities include advising students, course registration, maintaining records in Campus Solutions, and engaging with local stakeholders. Candidates should have a bachelor's degree and relevant experience in student services.

Qualifications

• Excellent customer service skills and ability to convey professionalism in all interactions.
• Analytical skills with an in-depth knowledge of information systems and technical expertise with Microsoft operating systems, Excel, PowerPoint, Word, and Outlook/email, and preferably SalesForce experience.
• Ability to learn new things and keep up with the pace of changing technology.
• Ability to engage and connect with a diverse range of individuals in a friendly, approachable, and enthusiastic manner.
• Strong verbal and written communication skills.
• Ability to investigate, problem solve and make informed decisions.
• Working knowledge of office procedures and equipment.

Responsibilities

• Provide personalized advising and support for all assigned students
• Assist students with course registration and degree planning
• Counsel students regarding available options for financial aid, scholarships, tuition assistance, Veterans Affairs benefits, etc.
• Proactively contact students upon admission, during enrollment, and at other critical times during their academic career
• Enter and maintain accurate student records on university platforms to include Campus Solutions, Imaging, and Salesforce
• Build and maintain relationships with local stakeholders to include the educational services office and productively interact with applicable Education Services Officer.
• Collaborate with Senior Leadership and the Scheduling Department to coordinate onsite course offerings and proactively work towards course enrollment.
• Identify, attend, and facilitate local events to establish community contacts, promote ERAU programs, and connect with prospective students
• Works with Senior Leadership to liaise with appropriate governmental authorities, industry and community leaders, and internal departments to ensure compliance with applicable laws and regulations
• Develop, monitor, and manage the site's fiscal year budget effectively.
• Oversee inventory and safeguard university assets.

Skills

Excellent customer service

Verbal and written communication

Analytical skills

Ability to learn new technologies

Multitasking & prioritization

Interpersonal skills

Education

Bachelor's degree

Tools

Microsoft Office suite

Salesforce

Job description

Embry-Riddle Aeronautical University – Worldwide is hiring a Site Advisor at Travis Air Force Base, CA. You will be the sole ERAU contact at the location, overseeing academic advising, budget, compliance, and community relations to support student services.

Responsibilities include advising students, course registration, maintaining records in Campus Solutions, and engaging with local stakeholders. Candidates should have a bachelor's degree and relevant experience in student services.