Site Advisor

Embry-Riddle; Minot (ND); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Health Benefits

Tuition Coverage

Retirement Contributions

Generous Time Off

Job summary

Embry-Riddle Aeronautical University – Worldwide seeks a Site Advisor at Minot AFB, ND to provide academic counseling, manage student records, and oversee site operations. You will advise on degree paths, assist with registrations, and support budgeting, compliance, and community relations at the Minot site.

The role emphasizes excellent customer service, collaboration with faculty, and proactive student engagement to promote retention and graduation success.

Qualifications

• Bachelor's degree required.
• At least three years of professional level experience, preferably working with students.
• Proven ability to manage multiple priorities effectively in a professional setting.
• Candidates must have strong customer service experience and excellent communication skills.
• A customer-first attitude and professionalism are essential.

Responsibilities

• Provide academic counseling on degree curriculums, regulations, and progression.
• Develop personalized degree plans and monitor student success.
• Assist students with registration, course selection, and academic challenges.
• Guide students on financial aid, tuition assistance, and Veterans Affairs benefits.
• Support student retention efforts through proactive outreach and engagement.
• Promote student involvement in university organizations and mentorship programs.
• Collaborate with faculty to address student concerns and enhance retention.
• Oversee site operations, including facility management and compliance.
• Coordinate with senior leadership on budget planning and expense management.

Skills

Customer service

Communication

Analytical skills

Interpersonal skills

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

Job Description Embry-Riddle: Celebrating 100 Years of Leadership in Aviation and Aerospace As Embry-Riddle Aeronautical University marks its Centennial, we proudly celebrate 100 years of advancing the future of flight and aerospace education. With vibrant residential campuses in Daytona Beach, FL, and Prescott, AZ — and a Worldwide network spanning nearly 120 global locations — Embry-Riddle stands as the world's largest aviation and aerospace university. For a century, we have led innovation in STEM education, serving more than 30,000 students around the globe. Our cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space empower the next generation of leaders to shape the future of flight, exploration, and discovery. As we launch our next century, we remain committed to excellence, innovation, and preparing graduates who will transform industries and redefine what is possible.

The Opportunity Embry-Riddle Aeronautical University – Worldwide is hiring a Site Advisor at Minot AFB, ND.

The Site Advisor acts as the sole point of contact for Embry-Riddle at this location and is responsible for the academic and operational tasks of the Worldwide site. Duties include academic advising, budget, compliance, facility oversight, and University support (including community relations). Always promotes a positive University image. This position supports and promotes excellence in student services and community interaction at every opportunity throughout all U.S. locations. Participates as a team member and supports our team environment.

Key Responsibilities:

Advisement & Student Services

• Provide academic counseling on degree curriculums, regulations, and progression.
• Develop personalized degree plans and monitor student success.
• Assist students with registration, course selection, and academic challenges.
• Guide students on financial aid, tuition assistance, and Veterans Affairs benefits.
• Support student retention efforts through proactive outreach and engagement.
• Promote student involvement in university organizations and mentorship programs.
• Collaborate with faculty to address student concerns and enhance retention.

Student Communication & Engagement

• Maintain regular contact with students throughout their academic journey.
• Provide onboarding support to new students, ensuring a smooth transition.
• Offer proactive outreach to students at risk of attrition.
• Congratulate and guide students at graduation, promoting alumni engagement.

Management of Student Records

• Maintain accurate student records in university systems.
• Document advisement conversations and track academic progress.
• Assist in resolving enrollment and curriculum-related issues.

University & Site Support

• Oversee site operations, including facility management and compliance.
• Coordinate with senior leadership on budget planning and expense management.
• Engage with the local community to build partnerships and increase enrollment.
• Support graduation events, enrollment initiatives, and non-credit course opportunities.
• Ensure compliance with university policies, state regulations, and accreditation requirements.

Site Fiscal & Compliance Management

• Assist in budget development and expense monitoring.
• Ensure timely reporting and cost-saving measures for site operations.
• Maintain compliance with state, federal, and accreditation regulations.
• Oversee inventory and safeguard university assets.
• Coordinates with the educational services office and productively interacts with applicable Educations Services Officer.

Please note: This position is in-person located in the education building on Minot Air Force Base. This position is not remote or hybrid.

Perks Await You at Embry-Riddle!

• Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding! Buckle up for a healthier, happier you!
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.
• Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Compensation The annual salary range for this role is up to $43,888. The final offer will be based on the candidate's skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.

Qualifications Required Education and Qualifications: Bachelor's degree required At least three years of professional level experience, preferably working with students Proven ability to manage multiple priorities effectively in a professional setting. Candidates must have strong customer service experience and excellent communication skills. A customer-first attitude and professionalism are essential.

Required Skills, Knowledge, Abilities Analytical skills with an in-depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, and Outlook/email, and preferably SalesForce experience. Ability to learn new things and keep up with the pace of changing technology. Ability to engage and connect with a diverse range of individuals in a friendly, approachable, and enthusiastic manner. Strong verbal and written communication skills. Ability to investigate, problem solve and make informed decisions. Working knowledge of office procedures and equipment.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.

Embry Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.

Virtual tours: Daytona Beach: Visit the Campus Prescott: Visit the Campus Prescott Campus Future Flythrough | Embry-Riddle Aeronautical University (ERAU) Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. Embry Riddle is committed to fostering a workplace where all individuals are valued and respected. Embry Riddle is committed to fostering a workplace where all individuals are valued and respected.