Student Services & Registration Clerk - Part-Time

Western Iowa Tech Community College; Denison (IA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Paid vacation

Sick leave

Holidays

Tuition waiver

Retirement

Job summary

Western Iowa Tech Community College’s Denison Campus is seeking a part-time student services helper to assist with registration and customer service duties. The role involves greeting students, processing registrations for credit and non-credit courses, and providing information on offerings and tuition. The position runs Monday–Thursday, 2:00 p.m.

to 6:00 p.m. for 16 hours per week at a wage of $17.97/hour, with benefits such as paid vacation, sick leave, holidays, tuition waiver, and

Qualifications

• High school diploma.
• Related work experience.

Responsibilities

• Customer service (phones, face-to-face) greeting students and customers and making appointments for advisors.
• Filing (variety of tasks from pulling appointment files, putting things away, making labels for files).
• Maintaining the registration list and contacting students to register for upcoming semesters and scheduling appointments.
• Register students for WITCC courses in person, by mail and over the telephone
• Provide information on course offerings, tuition and fees.
• Receive and process information requests.
• Process computer returns and provide technology support to students.
• Assist students with account inquiries and process payments.
• Enter and update student data for records.
• Organize and maintain student library and food pantry.
• Use excellent human relations and communications skills.
• Use computer applications to create and manage files and communicate information, maintaining confidentiality.

Skills

Customer service

Education

High school diploma

Job description

Western Iowa Tech Community College’s Denison Campus is seeking a part-time student services helper to assist with registration and customer service duties. The role involves greeting students, processing registrations for credit and non-credit courses, and providing information on offerings and tuition. The position runs Monday–Thursday, 2:00 p.m.

to 6:00 p.m. for 16 hours per week at a wage of $17.97/hour, with benefits such as paid vacation, sick leave, holidays, tuition waiver, and