Student Services & Records Support Specialist

Hillsborough-College; Tampa (FL); On-site; USD 25,000 - 27,000; Full time

Job summary

Hillsborough Community College is seeking a dedicated clerical specialist to support the Financial Aid and Registrar functions in Tampa, FL. The role involves working one night per week and additional evenings during peak registration, plus some Saturdays during peak months.

Requirements include a high school diploma or GED and at least one year of related experience; bilingual Spanish-English is a plus. The position supports student records, registration tasks, and general office operations.

Qualifications

• High School diploma or GED and at least one year of related work experience.
• Preferred: strong customer service, knowledge of Florida Residency Guidelines and FERPA, data entry experience, and the ability to work with detailed records.

Responsibilities

• Manage all aspects of financial aid appeals.
• Operate the rotary microfilm camera and process related documents.
• Research and resolve complex student problems and inquiries.
• Process requests for out-going transcripts and assist with registration.
• Enter data, calculate corrections to records, and maintain confidential student records.

Skills

Customer service

Data entry

Attention to detail

Bilingual Spanish-English

Education

High School diploma or GED

Tools

Rotary microfilm camera

Job description

Hillsborough Community College is seeking a dedicated clerical specialist to support the Financial Aid and Registrar functions in Tampa, FL. The role involves working one night per week and additional evenings during peak registration, plus some Saturdays during peak months.

Requirements include a high school diploma or GED and at least one year of related experience; bilingual Spanish-English is a plus. The position supports student records, registration tasks, and general office operations.