Student Services Programs Lead

The Chronicle Of Higher Education, Inc.; Fresno (CA); On-site; USD 51,000 - 63,000; Full time

Job summary

The Chronicle of Higher Education, Inc. is seeking a Temporary Senior Program Specialist for Student Services at Clovis Community College, CA.

The role provides program support, student advising, and grant management to ensure success in student services initiatives. The position emphasizes coordinating matriculation, advising, and engagement activities, with responsibilities spanning data analysis, reporting, and collaboration with campus partners.

Qualifications

• Graduation from an accredited college or university with a bachelor's degree in education, psychology, communications, public relations, business administration or another relevant field, and one year of closely related work experience in assigned student support services area; or an equivalent combination of training and experience.

Responsibilities

• Provides input in selecting, training and providing day-to-day lead work guidance and direction to other program staff, tutors and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; monitors workflow to ensure mandated deadlines are met in an optimal manner.
• Provides input to supervisor on employee work performance and behaviors; assists in ensuring a fair, open and inclusive work environment in accordance with the District's mission, goals and values.
• Oversees and participates in the day-to-day operation and service delivery of a student services program or department; assists current and potential students with understanding and completing matriculation requirements, applications, forms and meeting program requirements.
• Provides academic advising services including career and educational advising of individuals and groups and orientation and transfer advising services; advises students on major and transfer programs.
• Screens student needs for Counselors and schedules student counseling appointments or provides referrals to other campus and community programs; coordinates student access to multiple forms of student services and support.
• Determines student initial and ongoing eligibility for programs; tracks student progress and adheres to program guidelines; maintains records and updates status.

Education

Bachelor's degree or higher in education, psychology, communications, public relations, business administration, or related field

Job description

The Chronicle of Higher Education, Inc. is seeking a Temporary Senior Program Specialist for Student Services at Clovis Community College, CA.

The role provides program support, student advising, and grant management to ensure success in student services initiatives. The position emphasizes coordinating matriculation, advising, and engagement activities, with responsibilities spanning data analysis, reporting, and collaboration with campus partners.