Student Services Office Student Assistant

Oregon State University; Corvallis (OR); On-site; USD 19,000 - 25,000; Part time

Job summary

Oregon State University in Corvallis is seeking two part-time Student Services Office Student Assistants for the College of Forestry, Student Services Office. These roles provide administrative support, front desk reception, and clear, welcoming communications to students while helping maintain day-to-day operations.

You will respond to inquiries in person, by email, and by phone, update office pages and newsletters, and assist with special projects.

Qualifications

• Demonstrated excellence in customer service.
• Ability to handle sensitive information with a high level of confidentiality.
• Strong written and verbal communication skills.
• Skilled in multi-tasking and effective time management.
• Capable of working independently as well as collaboratively within a team.
• Proactive with strong problem-solving abilities.
• Reliable and dependable with a consistent work ethic.

Responsibilities

• Serve as the first point of contact for visitors.
• Respond to in-person, email, and phone inquiries.
• Maintain office operations and ensure general office cleanliness.
• Update College of Forestry Jobs page.
• Update College of Forestry Fernhopper newsletter.
• Facilitate Photo of the Week contest.
• Check-in students for Advising appointments.
• Special projects as assigned.

Skills

Customer service

Confidentiality

Written and verbal communication

Time management

Independence & teamwork

Problem-solving

Reliability

Education

Enrollment as student

Academic standing requirements

Credit hours requirements per term

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)

Web-based forms

Multi-line phone system (learning)

Driver authorization & safety training (if applicable)

Job description

Important Notifications

Application Deadline: When applying, please keep in mind this posting will close at 11:59 pm the night before the posted "end date". Applications MUST be submitted prior to this deadline.

Current Employees: Do not apply via the OSU Career site. Instead, please login to your regular Workday account and visit the Jobs Hub to apply.

Department & Special Instructions

Department: College of Forestry, Student Services Office

Special Instructions to Applicants:

When applying you will be required to attach the following electronic documents:

• A Resume
• A Cover Letter

For additional information please contact: Brooke Harrington at [e-mail]

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

Note: All job offers are contingent upon Human Resources final approval.

Position

This recruitment will be used to fill two part-time (a maximum of 24 hours per week) Student Services Office Student Assistant for the College of Forestry, Student Services Office at Oregon State University (OSU).

Position Duties

The student staff role is administrative support and front desk reception. The positions focus is creating a welcoming environment, providing prompt communications to students, supporting office staff, and maintaining smooth day-to-day operations.

• Serve as the first point of contact for visitors.
• Respond to in-person, email, and phone inquiries.
• Maintain office operations and ensure general office cleanliness.
• Update College of Forestry Jobs page.
• Update College of Forestry Fernhopper newsletter.
• Facilitate Photo of the Week contest.
• Check-in students for Advising appointments.
• Special projects as assigned.

Transferable Skill Development

OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:

Communication, Teamwork, Professionalism

Qualifications

Full Employment Eligibility Requirements can be found here: https://hr.oregonstate.edu/student-employment-manual/500-employment-eligibility-requirements

• Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
• Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
• Must meet the applicable minimal enrollment standard High School student: Regularly enrolled in a high school or participating in a home‑schooling program
• Undergraduate and post‑baccalaureate student: 6 credit hours per term
• Undergraduate international student: 12 credit hours per term*
• Graduate student officially admitted to Graduate School: 5 credit hours per term
• Graduate international student officially admitted to Graduate School: 9 credit hours per term*
• *International students may be allowed to carry fewer hours than specified above and still be considered "full-time" by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.

Required Qualifications

• Demonstrated excellence in customer service.
• Ability to handle sensitive information with a high level of confidentiality.
• Strong written and verbal communication skills.
• Skilled in multi-tasking and effective time management.
• Capable of working independently as well as collaboratively within a team.
• Proactive with strong problem-solving abilities.
• Reliable and dependable with a consistent work ethic.
• May require successful completion of the OSU Motor Pool Driver Authorization Form and Van Safety Training.

Preferred Qualifications

• Proficient in or willing to learn how to operate a multi-line phone system, including placing callers on hold and transferring calls.
• Experience using Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.
• Proficient or experienced using web-based forms.