Student Services Manager for Applied Sport & Performance Psychology

Inside Higher Ed; San Rafael (CA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Equity and inclusion initiatives

Supportive academic environment

Job summary

A private educational institution in California is seeking a Student Services Manager to oversee student services. Responsibilities include advising students, conducting degree audits, and collaborating with faculty. The role requires a Master's degree in Sport Psychology and a CMPC credential. Candidates should possess strong project management and interpersonal skills, as well as proficiency in WORD and Excel. This position allows for remote/hybrid work and values diversity, encouraging applications from under-represented groups.

Qualifications

• Master's degree in sport psychology or related field is required.
• Must have a CMPC credential.
• Ability to manage multiple projects effectively.

Responsibilities

• Lead and serve as primary academic advisor for program students.
• Conduct degree audits according to catalog year.
• Advise students on course selection and CMPC criteria.

Skills

Project management

Interpersonal skills

Remote collaboration

Education

Master's degree in related field (sport psychology)

CMPC credential

Tools

WORD

Excel

Scheduling programs

Job description

Student Services Manager – Applied Sport & Performance Psychology

The Student Services Manager will lead the program's student services in directing and supporting the students in several areas to assist in their success while at Dominican University of California. This includes mentoring and advising the ASPP (MA and SPP Certificate) students for upcoming semesters, updating student course maps and performing degree audits, scheduling courses, liaising with adjunct faculty, and organizing and managing student appointments for current and new students. The position requires knowledge and skills in sport and performance psychology at graduate level. In addition, the Manager will attend all team meetings, Town Hall meetings, Masterclasses, orientations, and other special projects assigned by the program director.

Responsibilities

Student Services

• Lead and serve as primary academic advisor for all new and continuing program students.
• Conduct degree audits according to the catalog year.
• Advise students on course selection via group and individual meetings, then complete advising notes.
• Advise students on CMPC criteria and status.
• Create degree completion plans, which involves mapping out the remaining courses required.
• Check pre‑requisite requirements for students' eligibility to start placements.
• Provide student support or referrals to be successful in completing remaining courses and maintaining retention rates.
• Communicate with faculty any student concerns or issues in an effort to support student success.
• Complete the course schedule with teaching faculty each semester, working closely with the director of operations for LAE.
• Collaborate with other departments, e.g., University Financial Aid, Registration and Admissions to manage and provide recommendations on retainment processes, and other graduate programs for potential elective offerings.
• Update and maintain the Student Handbook.
• Facilitate the student probation process with the ASPP Academic Standards Committee.
• Create the Student Newsletter.
• Maintain the curriculum road maps.
• Maintain accurate lists of current students and alumni.

Program Administration Support

• Attend ASPP team weekly meetings to discuss and work on projects, e.g., financial projections based on student enrollment and program accreditation documentation.
• In collaboration with the program director of ASPP, provide advice on program curriculum growth and direction.
• Assist in social media posts where appropriate by creating and reposting content to facilitate marketing of the program.
• Attend DUC faculty/staff meetings.
• Plan and attend new student orientations and events.
• Attend and facilitate Masterclasses and Town Hall meetings.
• Attend and work on tasks given in ASPP retreats.
• Serve as a resource to program faculty regarding academic advising, graduation requirements, coursework, and university policies and procedures.
• Teach/supervise: As a CMPC, teaching and/or supervision/mentoring may be a part of this role.
• Perform other duties as assigned by the program director.

Required Qualifications

• Master's degree in related field, e.g., sport psychology.
• CMPC (Certified Mental Performance Consultant) credential.
• Ability to manage multiple projects.
• Proficiency with WORD, Excel, and scheduling programs.
• Good interpersonal skills to work with students, staff, and faculty.
• Willingness to learn skills and practices in academic advising.
• Ability to work and collaborate in a remote/hybrid environment.

Dominican University of California is an independent, international, learner‑centered university, offering both undergraduate and graduate programs. Dominican has a 1:10 teacher‑to‑student ratio, an average class size of 16, with a small‑town feeling in a park‑like campus. We blend interdisciplinary core courses, real‑world studies, and small classes with close and supportive academic advising and mentoring.
Dominican University of California is an Equal Opportunity Employer committed to excellence through diversity and takes pride in its multicultural environment. The University actively promotes an institutional culture that practices equity and inclusion. We strongly encourage applications from members of all under‑represented groups in higher education.
Dominican University of California participates in E‑Verify, an online system used to verify the employment eligibility of all new hires in accordance with federal law.

To apply, please visit: https://www.paycomonline.net/v4/ats/web.php/portal/379D25BEB04D4E67539308A7BD902D82/jobs/476486