Student Services Front Desk & Records Specialist

College of Charleston; Charleston (SC); Sur place; USD 38 000 - 43 000; Plein temps

Avantages offerts par ce poste

Health/Dental/Vision insurance

Life Insurance

Paid Leave: Sick/Annual/Parental

Retirement

Long Term Disability

Paid Holidays

Free CARTA Bus Service

ETAP – Tuition Assistance

EAP

Full Benefits Package

Résumé du poste

College of Charleston is seeking a Student Services Associate to support student records and policy inquiries in the Registrar's Office. The role focuses on triaging questions, processing records requests, and maintaining a service-centered front desk environment.

Minimum qualifications include a high school diploma and 2+ years of experience; a Bachelor’s degree is preferred. Weekend shifts may be required for commencement events, with a comprehensive benefits package available.

Qualifications

• High school diploma and 2+ years of administrative office support in higher education.
• Bachelor’s degree preferred.
• Equivalent combination of experience and education considered.

Responsabilités

• Triages inquiries and resolves questions about policies and procedures.
• Maintains and processes student records requests and documents.
• Supports office operations and customer service in the Registrar front office.

Connaissances

Communication

Organization

Research

MS Office

Student records

FERPA

Formation

High School Diploma

Bachelor's degree preferred

Equivalent experience/education

Outils

Banner SIS

BDM

Degree Works

Description du poste

College of Charleston is seeking a Student Services Associate to support student records and policy inquiries in the Registrar's Office. The role focuses on triaging questions, processing records requests, and maintaining a service-centered front desk environment.

Minimum qualifications include a high school diploma and 2+ years of experience; a Bachelor’s degree is preferred. Weekend shifts may be required for commencement events, with a comprehensive benefits package available.