Student Services Front Desk – Part-Time (On-Site)

Kentucky Community and Technical College System; Covington (KY); On-site; USD 19,000 - 23,000; Part time

Job summary

Gateway Community & Technical College is seeking a Part-Time Start Center Assistant to provide frontline customer service and operational support at the Start Center on the Gateway Covington campus. The role focuses on connecting students and the community with resources, supporting daily functions, and maintaining a welcoming, student-focused environment that advances institutional success initiatives.

Key qualifications include a high school diploma (associate degree preferred), independence

Qualifications

• High School diploma required; Associate’s degree preferred.
• Ability to work independently in a fast-paced environment.
• Excellent verbal and written communication with diverse students.
• Proficient in Microsoft Office applications.
• Strong organizational and recordkeeping skills.
• Willingness to travel between campus locations as needed.

Responsibilities

• Provides frontline customer service and acts as the first contact for students and community members.
• Connects individuals with campus resources and maintains accurate records.
• Supports daily Start Center operations and scheduling.
• Collaborates with team to ensure an organized, welcoming environment and assists with special projects.

Skills

Customer service

Communication

Team collaboration

Time management

Recordkeeping

Problem-solving

Education

High School diploma

Associate’s degree

Tools

Microsoft Office

Job description

Gateway Community & Technical College is seeking a Part-Time Start Center Assistant to provide frontline customer service and operational support at the Start Center on the Gateway Covington campus. The role focuses on connecting students and the community with resources, supporting daily functions, and maintaining a welcoming, student-focused environment that advances institutional success initiatives.

Key qualifications include a high school diploma (associate degree preferred), independence