Student Services & Enrollment Specialist

Centralia College; Everett (WA); On-site; USD 308,502 - 377,058; Full time

Job summary

Edmonds College’s Advanced Manufacturing Skills Center (AMSC) and Washington Aerospace Training and Research Center (WATR) at Paine Field in Everett seek a Program Assistant to be the welcoming front-line representative for our campus and program. You will manage records and schedules, explain enrollment steps, and support students, instructors, and partners with clear, timely information.

This on-site role requires tech-savvy problem solving, adaptability, and strong communication to maintain

Qualifications

• High school diploma or GED required.
• At least three years of direct customer service experience.
• Proficiency in Microsoft Office, Google Workspace, and/or a student information system.
• Strong data-entry accuracy and communication skills.
• Ability to manage competing priorities in a high-traffic environment.

Responsibilities

• Serve as the primary front desk contact and welcome desk lead.
• Respond to inquiries about AMSC/WATR programs via phone, email, and in-person.
• Explain complex program details clearly to students and partners.
• Maintain student records, enrollment rosters, and tuition tracking.
• Assign group IDs and track program status.
• Coordinate with Admin Services Manager for scheduling instructors.
• Ensure accounts are in good standing before class starts.
• Maintain accurate course schedules and registration details.
• Support operations and events with administrative tasks.
• Stay informed on emerging technologies and educational needs.

Skills

Customer service

Microsoft Office

Google Workspace

Data entry accuracy

Verbal and written communication

Prioritization

Education

High school diploma or GED

Associate degree or higher

Tools

Student Information System (SIS) - ctcLink

Job description

Edmonds College’s Advanced Manufacturing Skills Center (AMSC) and Washington Aerospace Training and Research Center (WATR) at Paine Field in Everett seek a Program Assistant to be the welcoming front-line representative for our campus and program. You will manage records and schedules, explain enrollment steps, and support students, instructors, and partners with clear, timely information.

This on-site role requires tech-savvy problem solving, adaptability, and strong communication to maintain