Student Services Coordinator

Columbia University in the City of New York; New York, Northern (NY, KY); Hybrid; USD 54,000 - 66,000; Full time

Job summary

Columbia University in the City of New York is seeking a Student Services Coordinator to support the Law School and University operations. Reporting to the Executive Director of Student Services, you will help schedule Law School spaces and assist with events and administrative tasks.

The role requires strong communication, the ability to work in a high-volume environment, and careful handling of confidential information, with some overtime and collaboration with diverse colleagues.

Qualifications

• High school diploma or the equivalent; some college strongly preferred.
• Minimum of three years' related experience.

Responsibilities

• Inform themselves about Law School activity to balance needs for space resources.
• Coordinate the distribution of classroom resources with the Law School Registrar.
• Maintain and upgrade EMS Enterprise or other scheduling software and databases.
• Collaborate with stakeholders to plan schoolwide events and programs.
• Support processing of documentation to ensure timely payment to vendors.

Skills

Communication skills

Discretion & confidentiality

Ability to work under pressure

Diversity & inclusion

Education

High school diploma or equivalent

Some college

Job description

• Job Type: Support Staff - Union
• Bargaining Unit: Local 2110
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range: $60,312 - $60,312

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

A strong internal candidate has been identified for this position, however, we are still accepting applications from other qualified candidates.

Position Summary

Reporting to the Executive Director of Student Services and working closely with other members of the Student Services staff, the Student Services Coordinator will interact with students, faculty, and administrators from the Law School and the University. They will assist faculty, University administration, teaching assistants, and students in the day-to-day scheduling of Law School spaces. In addition, they will also be responsible for supporting the Director of Operations in helping student organizations plan events and performing various administrative tasks for the office of Student Services.

Responsibilities

In an effort to ensure optimal distribution of classroom/space resources the coordinator will be expected to:

1. Inform themselves about all Law School activity in order to balance the needs of faculty, classes, administration, and various other affiliated and non-affiliated groups within the University to ensure optimal distribution of classroom/space resources.
2. Work with the Law School Registrar's Office to coordinate the distribution of classroom resources for academic use, including but not limited to, classes, TA sessions, and exams.
3. Maintain and upgrade EMS Enterprise or other scheduling-related software, web platforms, and databases.
4. Collaborate with various stakeholders to assist in planning of schoolwide events and programs
5. Support the processing of various documentation to ensure timely payment to vendors
6. Perform additional responsibilities as needed to create a collaborative work environment.

Minimum Qualifications

• High school diploma or the equivalent required; some college strongly preferred.
• A minimum of three year's related experience, or the equivalent combination of education and experience, required.

Preferred Qualifications

• Superior communication skills (both oral and written) and computer skills are necessary.
• Must be able to work successfully under pressure and independently in a high-volume environment using excellent judgment, discretion, and patience, while maintaining confidentiality at all times.
• Some overtime may be required.
• Must be able to work with diverse constituencies and support an inclusive work environment.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.