Student Services Coordinator

Indiana University; Gary (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Indiana University Gary in the School of Education is seeking an Office Administrator to provide essential administrative support for prospective and current students, faculty, staff, alumni and community partners.

You will coordinate student-facing processes, assist with scheduling and events, maintain records, support course logistics and travel documentation, and collaborate with Admissions, Registrar and Financial Aid to promote student success.

Responsibilities

• Coordinate student-facing processes including admissions inquiries, program information, graduation applications, licensure documentation and field experience communications.
• Assist with scheduling and coordination of School of Education meetings, faculty meetings, advisory board meetings, student orientations, recognition ceremonies and special events.
• Support faculty with course scheduling, classroom logistics, textbook orders, instructional materials, travel documentation and other academic administrative functions.
• Maintain student and departmental records while ensuring compliance with university policies, accreditation standards and applicable state licensure requirements.
• Assist with data collection, report preparation and documentation required for state reporting, accreditation reviews and program assessment initiatives.
• Coordinate office purchasing, supply inventory and payment requests using university financial systems.
• Collaborate with campus offices including Admissions, Registrar, Financial Aid, Academic Advising, Student Affairs, Human Resources and the Office of Clinical Experiences to support student success.
• Monitor shared departmental email accounts and respond to inquiries or direct requests to the appropriate faculty or staff member.
• Assist with onboarding adjunct faculty and supporting administrative processes related to instructional appointments.
• Coordinate logistics for educator preparation activities including workshops, information sessions, teacher recruitment events and community outreach initiatives.
• Maintain departmental webpages, calendars and communication materials to ensure accurate information is available to students and stakeholders.

Job description

School of Education Office Administration

Serves as the primary administrative support for the School of Education office, providing exceptional customer service to prospective students, current students, faculty, staff, alumni, and community partners.

• Coordinates student-facing processes including admission inquiries, program information, graduation applications, licensure documentation and field experience communications.
• Assists with scheduling and coordination of School of Education meetings, faculty meetings, advisory board meetings, student orientations, recognition ceremonies and special events.
• Supports faculty with course scheduling, classroom logistics, textbook orders, instructional materials, travel documentation and other academic administrative functions.
• Maintains student and departmental records while ensuring compliance with university policies, accreditation standards and applicable state licensure requirements.
• Assists with data collection, report preparation and documentation required for state reporting, accreditation reviews and program assessment initiatives.
• Coordinates office purchasing, supply inventory and payment requests using university financial systems.
• Collaborates with campus offices including Admissions, Registrar, Financial Aid, Academic Advising, Student Affairs, Human Resources and the Office of Clinical Experiences to support student success.
• Monitors shared departmental email accounts and responds to inquiries or directs requests to the appropriate faculty or staff member.
• Assists with onboarding adjunct faculty and supporting administrative processes related to instructional appointments.
• Coordinates logistics for educator preparation activities including workshops, information sessions, teacher recruitment events and community outreach initiatives.
• Maintains departmental webpages, calendars and communication materials to ensure accurate information is available to students and stakeholders.

General Responsibilities

• Assists with administrative needs related to the daily operations, planning and implementation of student services initiatives.
• Serves as liaison to campus partners for self‑service student services initiatives.
• Provides analysis, documentation and report preparation mandatorily mandatory obligational mandatory mandatory mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand mand 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