Student Services & Campus Experience Coordinator

EF; Miami Beach (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Continuous professional development

International environment

Global career opportunities

Regular social events

Job summary

EF Education First Miami Beach is seeking a Student Services Coordinator to deliver exceptional customer service and to be the friendly front-facing link for students, staff and visitors. You will help manage arrivals, daily inquiries, and interdepartmental support while contributing to a warm, engaging campus environment.

The role is full-time, Monday–Friday with standard campus hours. We look for energetic, organized individuals who thrive in a fast-paced, international setting and are legally

Qualifications

• Excellent customer service and welcoming demeanor.
• Strong communication and interpersonal skills.
• Comfortable with IT systems and campus operations.
• Legal right to work in the US.

Responsibilities

• Provide outstanding customer service and welcome students, parents, staff, and visitors as they arrive at the school.
• Answer and direct phone calls, take messages, and ensure timely follow-up.
• Assist walk-in visitors with school information and sales pitch.
• Maintain excellent relationships with sales colleagues, giving prompt, consistent service.
• Support students in daily life and enable them to achieve the best experience and highest learning.
• Participate in student intakes, including preparing welcome bags and producing student identification badges.
• Deal with general daily student enquiries at front desk.
• Support other departments projects or teams as needed.
• Assist with student satisfaction follow ups as required.
• Check and accept delivery of school supplies, student and staff letters and packages.
• Issue new staff with name badges and help maintain school noticeboards.
• Ensure reception area is kept clean, tidy & presentable.

Skills

Customer service

Communication

IT proficiency

Organized

Teens & young adults friendly

Job description

EF Education First Miami Beach is seeking a Student Services Coordinator to deliver exceptional customer service and to be the friendly front-facing link for students, staff and visitors. You will help manage arrivals, daily inquiries, and interdepartmental support while contributing to a warm, engaging campus environment.

The role is full-time, Monday–Friday with standard campus hours. We look for energetic, organized individuals who thrive in a fast-paced, international setting and are legally