Student Services Assistant – Adult Education

Western New Mexico University; Silver City (NM); On-site; USD 16,531 - 20,664; Part time

Job summary

A regional university in Silver City seeks a student to assist in administrative tasks including filing, contacting students, and supporting event planning. The ideal candidate will be a current WNMU student with strong customer service and communication skills. This position requires handling multiple deadlines and maintaining confidentiality while supporting both students and staff effectively. Familiarity with Microsoft Office is essential for this role.

Qualifications

• Must be able to handle multiple deadlines and maintain accuracy.
• Must be sensitive to cultural differences within the University and community.
• Knowledge of University policies and procedures required.

Responsibilities

• Assist with general program operations including administrative tasks.
• Contact students with updates regarding course schedules.
• Support special event planning and implementation.

Skills

Excellent customer service

Communication skills

General office duties

Fluency in Microsoft Office Applications

Education

Current WNMU student

Job description

Assists with general program operations including administrative tasks and communicating updates and information to new and current students.

Duties

• General administrative tasks including filing, making copies, and supporting AES staff in creating physical student files.
• Contacting current and prospective students to provide updates regarding course schedules, orientation dates, and pre and post-testing dates.
• Provide general support to new and current students by directing them to appropriate personnel and resources, as needed.
• Support special event planning and implementation including new student orientation, recruitment events, and commencement.
• Maintains all information confidential.
• Provides a broad range of administrative functions. Maintains comprehensive communication among all contacts (internal and external). Models professional standards and ethics in accordance with WNMU philosophy.
• Performs other duties as assigned.

Education/Background

Current WNMU student.

Job Knowledge

Excellent customer service and communication skills. Skill in general office duties and office equipment to include telephones, copier, Fax, and computer/computer programs. Must be knowledgeable of University policies and procedures. Must be able to handle multiple deadlines and maintain accuracy. Must be sensitive to cultural differences within the University and community. Fluent in Microsoft Office Applications.

Working Conditions/ Physical Demands (With or Without Accommodations)

Normal office environment. May be required to lift normal office equipment and materials. Visual acuity to read information from computer screens, forms and other printed materials and information. Able to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/ conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing, and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.

Other Requirements

Location

Location Silver City-On Campus

Supplemental Questions

Required fields are indicated with an asterisk (*).