Student Services Analyst (Career Services)

Maricopa Community College district; Phoenix (AZ); On-site; USD 53,000 - 69,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

ASRS Pension

Tuition Reimbursement

Flexible Work Schedules

Job summary

Maricopa County Community College District (MCCCD) is seeking a Student Services Analyst in Career Services to serve as a bridge between academics and workforce outcomes. You will lead outreach, advising, and program management to empower students, alumni, and community partners.

The role focuses on four pillars: student guidance, alumni employment support, employer collaboration, and community engagement. In-person work is required, with some evenings/weekends possible.

Qualifications

• Bachelor's degree required or equivalent experience.
• 2 years of student services, college teaching, or program coordination experience.
• Knowledge of career development principles and workforce resources.
• Strong written, verbal, and interpersonal communication skills.

Responsibilities

• Provide 1:1 advising and drop-in services across career exploration stages.
• Coordinate and deliver career-related events, webinars, and classroom presentations.
• Build relationships with employers, alumni, and community partners to create opportunities.
• Maintain Career Services web page and relevant records for reporting and evaluation.

Skills

Career development principles

Data collection & reporting

Communication skills

Collaboration across stakeholders

Education

Bachelor's Degree

Tools

CRM systems

Microsoft Office

Data visualization tools

Job description

Student Services Analyst (Career Services)

Job ID: 323541

Location: Paradise Valley Community Coll

Full/Part Time:

Regular/Temporary: Regular

Hiring Salary Range

$53,050.25 - $68,964.82/annually, DOE

Grade

114

Work Schedule

Monday - Friday, 8am - 5pm; some evenings and weekends may be required

Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision - creating excellence in education for a better world.

We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program and Support Groups
• Employee Assistance Program (EAP)
• Sight-On-Site Eye Care Services
• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary

Join our Career Services team as a Student Services Analyst, where you will serve as a vital bridge connecting academic education (field of interest) with workforce professional success! In this dynamic role, you will lead outreach, advising, and program management initiatives to empower students, support alumni, and cultivate meaningful community partnerships.

As a key contributor to our department, you will deliver comprehensive support across four core pillars:

• Students: Guide and empower students through personalized 1-on-1 career appointments and resource exploration to help them navigate their academic and career pathways.
• Alumni: Provide continuous employment support, networking strategies, and professional development guidance to alumni as they transition into the workforce or advance in their careers.
• Employers: Collaborate with regional employers to build community partnerships, facilitate job fair registrations, and unlock direct work-based learning opportunities for job seekers.
• Community Members: Welcome and engage community members through hosted events, resource consultations, and accessible career exploration guidance.

If you are passionate about workforce development, expanding educational access, driving student success, and empowering individuals to achieve their career goals, we invite you to bring your analytical skills and collaborative energy to our team!

Additional Information

Note: A second interview will be conducted during the hiring process.

Essential Functions

20% Provide student, community member and alumni advising through "drop-in" services and 1:1 appointments to a wide range student body at all stages of career exploration and professional development, across all (FOI) fields of interest. Support academic advising drop-in services (as needed). To best serve the students, department, and college as this position is fully in-person.

20% Coach current students, community members and recent alumni in career planning and preparation activities including: career exploration consultations; Work Based Experiences (WBE); job applications; mock interviews; job shadowing and support database work in addition to career assessments and evaluation report tracking for retention.

15% Support and present multiple career-related events, webinars, workshops, and classroom presentations each semester on topics related to job and WBE search strategies and the career development process. Assist with advising related presentations (as needed).

15% Work with the Supervisor of Career Services in planning yearly program strategies. Demonstrate ongoing excellence in professional communication through email, video conference, telephone, and face-to-face communication with all stakeholders. Oversee maintenance of the Career Services web page. Research appropriate links for inclusion. Maintain records and compile reports.

10% Support multiple career exploration initiatives such as Job Shadowing, Maricopa Pipeline AZ/CareerLink and FOI specific Career Fairs and FOI specific alumni Career Panels. Fosters relationships with a variety of student organizations and Student Leaders and Student Mentors to increase student engagement and collaboration efforts.

10% Build and maintain campus and division collaboration and a strong knowledge of campus resources and events, cross-promoting through multiple marketing and social media channels and student engagement.

10% Actively participate in department and campus events as assigned.

Minimum Qualifications

• Bachelor's Degree from a regionally accredited institution and two (2) years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
• OR
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Desired Qualifications

• 1. Bachelors in Education, Counseling, Human Resources or Business Administration.
• 2. Knowledge in a professional setting of career development principles, career exploration tools, resume and cover letter development, interview preparation, job search strategies, and workforce development resources.
• 3. Ability to collect, analyze, interpret and report data related to student career readiness, employment outcomes, internship participation, and workforce trends to support program evaluation and continuous improvement.
• 4. Microsoft Office applications, databases, customer relationship management (CRM) systems, career services platforms, and data visualization or reporting tools.
• 5. Strong written, verbal, group presentations and interpersonal communication skills, with the ability to collaborate effectively with students, faculty, staff, employers, and community workforce partners.
• 6.Ability to support career services initiatives, coordinate workshops and employment-related events, maintain accurate case management records and contribute to student-centered programs that promote career readiness and successful transition into the workforce.
• 7. One year of full-time relevant MCCCD experience during the previous two years.

Special Working Conditions

• May require possession of a valid State of Arizona Class D Driver's License or other state license; employee must meet district minimum standards regarding driving: https://www.maricopa.edu/about/careers/apply
• Travel to campus during interview/selection process will be at candidate's own expense.
• MCCCD does not sponsor individuals for any type of work visas.
• Will be required to travel or be assigned to all MCCCD locations.
• May require travel or work at the Black Mountain campus.
• May require occasional evenings or weekends
• May require prolonged periods of standing, sitting and viewing a computer screen.
• May be required to lift or carry up to #25 lbs.

Posting Close Date

Open until filled

First Review on November 30, 2026 (Apply by 11:59pm on November 29, 2026).

Applications received after the review date may not be screened.

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.