Student Services Aide — Front Desk & Outreach

New Mexico Highlands University Portal; Rio Rancho (NM); On-site; USD 15,000 - 21,000; Full time

Job summary

New Mexico Highlands University in Rio Rancho is seeking a Student Services Aide to assist front desk operations and campus services at the Rio Rancho Center. The role involves answering phones, greeting visitors, scheduling appointments, handling mail, and supporting events and outreach projects.

The position is open to NMHU students enrolled in at least six credits with no prior experience required; strong customer service and interpersonal skills are preferred.

Qualifications

• Education: College student at NMHU enrolled with a minimum of six (6) credit hours; High school diploma or GED.
• Experience: None

Responsibilities

• Answer phone calls, set advisement appointments on shared calendar, greet guests and direct to appropriate offices,
• answer Center emails, check and process USPS mail, assist in student services and Center events.
• Assist in digital media outreach projects using YouTube and other platforms.

Skills

Customer service

Interpersonal communication

Tools

YouTube

Job description

New Mexico Highlands University in Rio Rancho is seeking a Student Services Aide to assist front desk operations and campus services at the Rio Rancho Center. The role involves answering phones, greeting visitors, scheduling appointments, handling mail, and supporting events and outreach projects.

The position is open to NMHU students enrolled in at least six credits with no prior experience required; strong customer service and interpersonal skills are preferred.