Student Services Advisor II

Three Rivers College; Poplar Bluff (MO); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Sick and vacation leave

Missouri Public School & Education Employee Retirement System

Job summary

Three Rivers College in Poplar Bluff is seeking a dedicated Advisor to serve as the main advising contact for students. This role includes assisting students with course selection, guiding them through admission and registration processes, and providing support to ensure their success.

The ideal candidate should have 1-2 years of experience in an advising setting and possess strong communication skills. The position offers a salary of $18.46 per hour, along with a comprehensive benefits package.

Qualifications

• 1-2 years in an advising setting preferred.
• Strong interpersonal, organizational, written, and oral communication skills.
• Ability to make public presentations as required.

Responsibilities

• Assist students in planning educational programs compatible with their interests.
• Help with registering for classes.
• Provide support connecting students to resources.

Skills

Interpersonal communication

Organizational skills

Written communication

Oral communication

Job description

This position will serve as the general advising contact for students. Responsibilities will include assisting students with appropriate courses and program of study selection and explaining program of study plans, admission, financial aid assistance, and registration procedures. The Advisor will work as part of the Enrollment Services team with recruitment efforts, advisement, and retention efforts. Additional duties include but not limited to:

Responsibilities

• Assist students in planning educational programs compatible with their interests, needs, and abilities.
• Assist with registering for classes.
• Provide support to specified cohort of students by connecting students to internal and external resources.
• Communicate with students via phone, student email and text with use of texting software resource that is available.
• Maintains confidentiality of information exposed to during business regarding students, supervisors, or other employees.
• Represent the college at appropriate community events, college, and career fairs that are hosted on main campus.
• Responsible for developing case-management strategies to ensure and increase student retention and completion of identified students by using retention software.
• Inform new students of requirements for academic transfer and professional/technical programs and/or degrees.
• Explain program of study plans, admission, and registration procedures.
• Assist with assessment and financial aid, and other requirements necessary for enrollment.
• Assist students in clarifying educational, career, and life goals.
• Assist students with appropriate courses and program of study selection.
• Maintain regular and punctual attendance.
• Contributes to the overall mission of the college by performing all other duties and responsibilities as assigned.

Requirements

Experience: 1-2 years in an advising setting preferred.

Knowledge, Skills, and Abilities

• Strong interpersonal, organizational, written, and oral communication skills.
• Ability to make public presentations as required.
• Ability to plan and manage own workflow, priorities, and report accomplishments.
• Ability to interact and effectively communicate with a diverse employee and student population.

Benefits

Salary range is $18.46 per hour. Excellent fringe benefit package including, but not limited to health, dental, vision, and life insurance; sick and vacation leave; and the Missouri Public School & Education Employee Retirement System. Generous leave plan provided.

Application Information

Qualified candidates should upload a current resume, cover letter expressing interest in the position, and copy of transcript. Official copy required upon hire. Review of completed applications will begin immediately and continue until appointment is made. We do background and reference checks; E-Verify participant.

Equal Opportunity Statement

Three Rivers College is committed to providing equal opportunity in all areas of education, recruiting, hiring, retention, promotion, and contracted service. The College further commits itself to the policy that there shall be no unlawful discrimination against any person because of race, color, gender, sexual orientation, religion, age, disability, or national origin. Three Rivers College is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities through Missouri Relay Services at 711.