Academic Advisor

Indian River State College; Town of Florida (NY); On-site; USD 36,513 - 44,628; Full time

Benefits offered by this job

Health and wellness benefits

Flexible spending accounts

Generous paid leave

Professional development programs

Job summary

Indian River State College seeks an Academic Advisor to provide support for students from admission to completion. This role focuses on managing student progress, assisting with registrations, and enhancing student satisfaction.

The ideal candidate should possess a Bachelor’s degree in education or related field, with skills in organization and student services. A flexible schedule is required to accommodate student needs, including evenings and weekends.

Qualifications

• Bachelor’s degree in a discipline related to education and/or student services preferred.
• Two years of related work experience or equivalent combination of education, training, and experience.
• Ability to maintain confidentiality and work independently.

Responsibilities

• Provide academic and personal guidance to a caseload of students.
• Assist with registrations, financial aid, and student success tracking.
• Monitor and support student progression towards degree completion.

Skills

Knowledge of student services

Skill in organizing, time management

Skill in working with Microsoft Office

Ability to provide sound academic advice

Education

Bachelor’s degree in education or student services

Job description

Job Description: Academic Advisor

Job Summary

Under minimal supervision, this position provides academic and personal guidance for a caseload of applicants to the College from their admission through to completion. Duties include promoting and managing progression, course success, retention, completion, post-graduate success, and student satisfaction; utilizing the College’s River Support retention resources and other indicators of progress to assist students and faculty toward course and degree/certificate completion goals.

Responsibilities

• Guide assigned caseload of students and walk-in students with program selection, program planning, and enrollment information and assistance.
• Complete an individualized Student Success Plan for every student in the assigned caseload, assist with registration for classes, filing for financial aid, or billing issues; closely monitor and actively support each student’s progression toward degree/certificate completion; verify and update students on degree requirements.
• Provide extensive support to students in the planning and achievement of educational and career goals; reach out to students who are falling behind in coursework; assist with transfers of study; and enhance student awareness of educational resources.
• Assist with processing of student admission, registrations, and payments as needed.
• Follow up regularly with every student in the assigned caseload to identify and resolve any barriers to success; work to solve issues related to student success, including referrals to resources within and outside of the College and tracking to ensure positive outcomes.
• Review reports and update Student Success Plans.
• Assist with recruitment activities, including evenings and weekends, to meet College enrollment goals; assist with off-site registrations and Dual Enrollment.
• May also greet walk-in students, provide support in utilizing social media for various communication and promotional reasons, participate in Workday testing, and work on various projects.
• Work a flexible schedule to meet the needs of the students and the College (peak registration and weekends), including one evening per week and extended hours during peak registration.
• Complete all other duties and responsibilities as assigned.

Qualifications

• Bachelor’s degree in a discipline related to education and/or student services (Master’s degree preferred); two (2) years of related work experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
• Knowledge of student services, including managing, tracking, and supporting a significant student caseload from enrollment through degree/certification completion.
• Knowledge of intrusive advising, one-stop enrollment incorporating registration, financial aid, admissions, and similar support.
• Skill in organizing, time management, and prioritizing.
• Skill in working with Microsoft Office and Windows-based applications, including using a student information system.
• Skill in developing and delivering presentations.
• Ability to provide accurate and sound academic and career advice.
• Ability to be flexible, be creative in problem solving, maintain confidentiality, use sound judgement, collaborate with others, apply initiative, work independently as well as with others, provide sound advice, be discrete, and be self-motivated.

Physical Demands

This position is sedentary. It may involve walking and standing occasionally. The position may require lifting no more than 10 pounds at a time.

Compensation

Pay range starts at $40,570.96. The salary will be based on the candidate’s education and experience.

Benefits

• Health & Wellness: Medical, dental, vision, flexible spending accounts, life insurance, supplemental plans, and access to our Employee Assistance Program (EAP).
• Affordable Coverage: PPO/HMO options starting at just $50/month for individual coverage and $180/month for family coverage.
• Retirement Security: Participation in the Florida Retirement System (FRS), plus tax-deferred annuities and Roth 403(b) options.
• Time for You: Generous paid vacation, personal, and sick leave.
• Perks & Discounts: Reduced rates on services and tickets to local attractions.
• Growth & Development: Professional development programs, leadership training, and opportunities to advance your career.

Equal Opportunity & Access

Indian River State College is an equal opportunity/equal access institution. The policy of the District Board of Trustees provides equal opportunity for employment and educational opportunities to all, without regard to race, color, national origin, ethnicity, sex, religion, age, disability, sexual orientation, marital status, veteran status, or genetic information.