Student Services Advisor - First Year Experience

Agupdate; Torrance, Northern (CA, KY); Hybrid; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Sick leave and disability

Retirement plan

Summer work hours

Job summary

El Camino College seeks a Student Services Advisor for the First Year Experience (FYE) program to support incoming students transitioning to college. Responsibilities include advisement, financial aid assistance, and coordinating with campus resources to promote student success.

The role involves interviewing students, developing education and career plans, and delivering workshops to assist with academic achievement.

Qualifications

• Extensive experience advising students in college programs or related field.
• Ability to analyze student data and determine eligibility for programs.
• Experience coordinating with counselors, staff, and community resources.

Responsibilities

• Provide specialized advisement in areas such as career planning, education planning, and financial aid.
• Interview students to determine eligibility and develop education and career plans.
• Analyze student data and certify eligibility for programs; explain complex rules and requirements.
• Develop and conduct workshops and training for students and staff.
• Coordinate with academic counselors and external resources to refer students for assistance.

Skills

Interpersonal skills

Communication skills

Multilingual

Education

Two years college coursework + three years experience in student services

Tools

Database management

Website maintenance

Job description

*This position is contingent upon available categorical funding*

BASIC FUNCTION

This Student Services Advisor position is assigned to the First Year Experience (FYE) Program which assists incoming students with their transition from high school to college by offering academic and transfer counseling, financial aid assistance, and integrative learning communities. FYE serves as the first point of contact for campus resources, academic support, and student success programs offered on campus. The FYE program is a vibrant environment serving over two thousand new and continuing students, parents and faculty.

Under the direction of an assigned supervisor, perform a variety of responsible duties involving direct and purposeful contact with students in an assigned area such as career or education planning, job placement, financial aid, admissions and records or EOP&S; provide specialized advisement and other services to individual students in assigned specialty area.

REPRESENTATIVE DUTIES

• Provide specialized advisement and paraprofessional services to students in specialty field such as career or education planning, job placement, admissions and records, Financial Aid, Extended Opportunities and Services (EOP&S) or other assigned area.
• Interview individual students to determine program eligibility and obtain information required to develop student educational, financial and career plans.
• Analyze student data and certify eligibility for program participation as required; interpret, apply and explain complex rules, regulations, requirements and restrictions.
• Select, administer, score and interpret tests and assessment instruments; analyze alternative courses of action and assist students in developing appropriate plans.
• Communicate with academic counselors, District personnel, business leaders, social service agencies, community resources, educational institutions and others to coordinate activities, exchange information and refer students for further assistance.
• Maintain current knowledge of a variety of complex regulations, requirements and policies related to assigned specialty area.
• Develop forms, handbooks, manuals and other written materials to facilitate student advisement.
• Plan, develop and conduct workshops to provide students with specialized assistance and information in assigned area.
• Train and provide work direction to assigned personnel and student assistants; recruit and select hourly employees as needed.
• Perform related duties as assigned.

JOB QUALIFICATIONS

Education and Experience

Any combination of equivalent to: two years of college course work and three years of increasingly responsible experience in a student services or related field.

DESIRABLE QUALIFICATIONS

• Comfortable working in a diverse environment, especially with those who may identify differently or have a different background.
• Familiar with technologies useful for communication, database management, and website maintenance and updates.
• Able to effectively and professionally communicate with students, faculty, and coworkers in both spoken and written context.
• Multi-lingual.

OTHER QUALIFICATIONS

Knowledge/Areas of Expertise

• Specialized functions, operation and activities in an assigned student advisement area.
• Interview techniques.
• District services and community resources available to students.
• Oral and written communication skills.
• Interpersonal skills using tact, patience and courtesy.
• Applicable sections of State Education Code and other applicable laws.
• District organization, operations, policies and objectives.
• Technical aspects of field of specialty.
• Financial and statistical record-keeping techniques.
• Correct English usage, grammar, spelling, punctuation and vocabulary.
• Modern office practices, procedures, and equipment.

Abilities/Skills

• Provide specialized paraprofessional duties and advisement to students in a specialty field.
• Assess student needs and interests and develop viable plans and alternatives.
• Interview students to determine program eligibility and obtain relevant data.
• Plan, develop and conduct informational workshops.
• Communicate effectively both orally and in writing.
• Read, interpret, apply and explain rules, regulations, policies and procedures.
• Work independently with little direction.
• Establish and maintain cooperative and effective working relationships with others.
• Train and provide work direction to others.
• Analyze situations accurately and adopt an effective course of action.
• Work confidentially with discretion.
• Maintain records and prepare records.

WORKING CONDITIONS

• Typical office setting.
• Extensive computer work.
• Long periods of standing and sitting.
• Direct contact with students with various health conditions (AIDS, HIV, Hepatitis, etc.).

CLOSING DATE

TUESDAY SEPTMBER 8, 2026 AT 3:00 P.M.

SALARY

Starting salary is $6,317.08 per month. Generally, new employees start at the first step on the salary schedule. Advanced salary placement may be considered on a case-by-case basis. Salary increases are granted on the first day of the month following each year of service, until Step F is reached ($8,120.80 monthly).

Employees contribute 8% of their earnings toward the Public Employees Retirement System (PERS).

CONDITIONS OF EMPLOYMENT

This is a full-time, twelve-month classified position subject to a probationary period. The standard work week is 40 hours of scheduled duty per week of not more than five consecutive workdays. Working hours will be in-person, Monday through Friday 8:00 a.m. until 5:00 p.m. Schedule may vary to include hours outside of the normal work schedule and weekends depending on operational need.

Offer and acceptance of employment is subject to verification of all information provided on the employment application, credential(s), and transcripts. Candidates selected for employment must agree to be fingerprinted, submit Certificate of Completion of the Tuberculosis Risk Assessment and/or Examination, provide proof of eligibility for employment in the United States, and present a valid Social Security card upon hire.

ADA ACCOMMODATIONS

Applicants with disabilities requiring special accommodations must contact the ADA Compliance Officer at least five (5) working days prior to the final filing date: ADA Job Applicant Accommodation Request (maxient.com)

BENEFIT HIGHLIGHTS

• Health, Life, Dental and Vision Insurance
• The College provides a diversified insured benefit program for all full-time employees, including medical, dental, vision and life insurance. Dependent medical, dental, and vision insurance is available, toward which both the College and the employee contribute.
• Sick Leave and Disability
• Paid sick leave is granted equal to one day for each month of service. Sick leave days may be accumulated indefinitely. Rather than State Disability Insurance.
• Retirement
• Public Employees Retirement System (PERS) and Social Security. Previous employment performed in a different public retirement system may allow eligibility to continue in the same retirement system.
• Summer Work Hours
• During the summer, employees work eight 32-hour work weeks with full pay.

JEANNE CLERY ACT COMPLIANT

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, El Camino College has published an Annual Security Report and all required statistical data. These publications include Clery crime statistics for the previous three years relevant to El Camino College classes and activities, in addition to institutional policies concerning campus safety and security. The information is also available in printed form in the lobby of the Police Department and in select locations on campus. Upon request, the Campus Police Department can provide or mail out copies of this publication. Contact them at 310-660-3100.

EL CAMINO COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER

The El Camino Community College District is committed to providing an educational and employment environment in which no person is subjected to discrimination on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental or physical), sex, gender (including pregnancy and childbirth), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or retaliation; or on any other basis as required by state and federal law.