Student Services Advisor 2 SV

University of California, Los Angeles

Los Angeles (CA)

On-site

USD 60,000 - 80,000

Full time

3 days ago

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Job summary

The UCLA Fielding School of Public Health seeks a Student Services Advisor to support communications with current and prospective Public Health majors, minors, and pre-majors. The role also handles event logistics for students, faculty and staff and coordinates scheduling for classes and offerings.

The SSA will demonstrate strong organizational and written/oral communication skills, helping to ensure smooth office operations and responsive student services in a dynamic academic environment.

Qualifications

Experience working in student services/affairs or a university setting.
Knowledge of University policies and procedures.
Proficiency with Word, Excel, and Outlook.
Experience with OASIS and Google applications.
Ability to coordinate events with vendors and locations.
Strong problem-solving, judgment and discretion.
Excellent interpersonal and written communication skills.
Ability to multitask and meet deadlines.
Ability to work with diverse populations and backgrounds.
Knowledge of student advising and counseling.
Bachelor's Degree or equivalent combination of education and experience.

Responsibilities

Support student communications for current and prospective Public Health majors, minors and pre-majors.
Assist with logistics for annual, quarterly and ad hoc student events for students, faculty and staff.
Oversee class scheduling and coordinate quarterly, summer and annual offerings based on programmatic needs.

Skills

Interpersonal skills

Oral & written communication

Multitasking

Diversity & inclusion sensitivity

Problem solving

Attention to detail

Event coordination

Discretion in decision-making

Education

Bachelor's Degree

Tools

Microsoft Word

Excel

Outlook

OASIS

Google applications

Job description

Department Summary

The UCLA Fielding School of Public Health aims to build health and equity and to drive positive change for all people. We act on this mission through initiatives in three core areas: education, discovery, and service. In each of these realms, we affirm our commitment to developing leaders and evidence-based solutions, and to working in partnership with communities to promote health and well-being in ways that are innovative, respectful, and inclusive.

Position Summary

The Office of Undergraduate Student Services at the UCLA Fielding School of Public Health is seeking a Student Services Advisor (SSA) to support critical office and School-wide functions. This position will support student communications on behalf of the Undergraduate Student Services team with current and prospective Public Health majors, minors, and pre-majors. The SSA will also support logistics for annual, quarterly, and ad hoc events our office hosts for students, faculty, and staff. In addition to this student-facing work, the SSA will oversee class scheduling for the Fielding School of Public Health and coordinate quarterly, summer, and annual offerings based on programmatic needs. Seeking someone with strong attention to detail, exceptional organizational skills, and superior written and oral communication skills across media.

Salary & Compensation

UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

Experience working in student services/affairs or a university setting. (Required)
Knowledge of University policies and procedures. (Preferred)
Computer proficiency to operate a personal computer and skills in a Windows environment, using programs such as Microsoft Word, Excel, and Outlook. (Required)
OASIS, Google applications, and other graphic/database software programs. (Required)
Ability to coordinate special events, including securing locations, planning menus, working with caterers and vendors. (Required)
Ability to identify and resolve problems as well as use sound judgment, critical thinking, and discretion in decision-making. (Required)
Excellent interpersonal skills to work effectively with students, faculty, staff and alumni. (Required)
Excellent oral and written communication skills to present information clearly and effectively to individuals and groups. (Required)
Ability to multitask and handle changing priorities and conflicting deadlines under general guidance and supervision. (Required)
Ability to interact effectively with a diverse population including students, faculty, administrators, family members, and the general community, from a variety of cultural, educational, and socioeconomic backgrounds. (Required)
Demonstrated knowledge of and sensitivity to the needs of university students from diverse backgrounds. (Required)
Knowledge of student advising and counseling. (Required)