Student Services Advising Generalist

HCFL; Town of Florida (NY); On-site; USD 47,000 - 73,000; Full time

Job summary

Hillsborough Community College seeks a Student Services Advising Generalist to provide front-line support on MacDill AFB. The role delivers general financial aid and advising information, assists with admissions and registration, and routes students to appropriate services.

A bachelor’s degree and three years’ experience are required; bilingual Spanish is preferred. The position is primarily located on MacDill Air Force Base with a potential for related duties and ongoing training in student

Qualifications

• Bachelor's degree is required.
• Minimum of three years of prior work-related experience.
• Bilingual in Spanish is preferred.

Responsibilities

• Provides front-line customer service and intake processing for students and families.
• Provides general financial aid information including application process and documentation needed.
• Offers general academic advising information including admissions requirements.
• Makes referrals to Advising, Counseling, Financial Aid, and Disability Services as needed.
• Assists with registration tasks and maintains records as directed.

Skills

Customer service

Intake processing

Academic advising

Financial aid information

Bilingual Spanish (preferred)

Education

Bachelor's degree

Job description

## Student Services Advising GeneralistApply: MacDill AFB: Full time: Posted Today: End Date: October 11, 2026 (11 days left to apply): JR26-868**Compensation Range:**$46,560.78 - $72,961.73**Position Summary:****Hiring Salary Range:** $46,560.78 to $51,216.85 depending on qualifications.Provides front-line customer service and intake processing for students. Provides students with general financial aid information and eligibility for disability services. Provides general academic advising information including admission requirements.***This position is primarily located on MacDill Air Force Base.*** **Job duties:** • Provides general academic advising information including admissions requirements (testing & transcripts), special services (dual enrollment, cross enrollment, early admit and transient). • Provides students with general financial aid information including application process, documentation necessary, loan information and scholarships. Collects and verifies supporting documentation for eligibility purposes. • Provides front-line customer services and intake processing for students (transcript requests, application for admission, application for graduation, verifications, VA, International). • Makes student referrals to appropriate student services areas (Advising, Counseling, Financial Aid, and Disability Services). • Performs data entry relevant to Student Services and assists with registration (drop, add, withdrawal). • Maintains up-to-date understanding of articulation policies, procedures, and State mandates. • Attends and provides seminars and workshops in topics related to Student Services. • Performs other similar and related duties as required. **Minimum Qualifications:** The position requires a bachelor’s degree and three years of prior work-related experience. **Preferred Qualifications:** Bilingual in Spanish. **Close Date**: October 11, 2026. Applications must be submitted by 11:59 pm October 10, 2026. *Hillsborough Community College is an Equal Opportunity Employer, we believe that diversity and inclusion among our applicants and employees is critical to our success as a community partner.**All qualified applicants will receive consideration for employment opportunities without regard to race, color, religion, sex, pregnancy, national origin, age, physical/mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and military/veteran status.**Preference will also be given to veterans and spouses who are eligible under the Veterans' Preference Law. At time of application, submittal of Form DD214 is the minimum requirement for veterans' preference claim. Note: Please upload your DD214 as an attachment as part of your application at the time of submission.**The selected candidate identified for this position will be required to successfully complete a Level II criminal background check, which includes fingerprinting.**Hillsborough Community College participates in the US E-Verify program.**Apply Today to join our team*