Student Services Advising Generalist

Hillsborough College; Tampa (FL); On-site; USD 47,000 - 73,000; Full time

Job summary

Hillsborough Community College seeks an experienced advisor to provide academic and financial aid guidance to students. The role involves admissions assistance, testing and transcript support, along with front-line service for applications and verifications.

The position requires a bachelor’s degree and three years of related experience; bilingual in Spanish is preferred. This is a full-time role in Tampa, with opportunities to collaborate across student services and participate in ongoing

Qualifications

• Bachelor's degree required with three years of prior work-related experience.
• Bilingual in Spanish preferred.

Responsibilities

• Provides general academic advising information including admissions requirements, testing, transcripts.
• Provides students with general financial aid information including application process and documentation.
• Offers front-line customer service and intake processing for students (transcripts, applications, verifications).
• Makes student referrals to Advising, Counseling, Financial Aid, and Disability Services.

Skills

Bilingual in Spanish

Education

Bachelor's degree

Job description

Compensation Range: $46,560.78 - $72,961.73 Position Summary: Hiring Salary Range: $46,560.78 to $51,216.85 depending on qualifications.

• Provides general academic advising information including admissions requirements (testing & transcripts), special services (dual enrollment, cross enrollment, early admit and transient).
• Provides students with general financial aid information including application process, documentation necessary, loan information and scholarships. Collects and verifies supporting documentation for eligibility purposes.
• Provides front-line customer services and intake processing for students (transcript requests, application for admission, application for graduation, verifications, VA, International).
• Makes student referrals to appropriate student services areas (Advising, Counseling, Financial Aid, and Disability Services).
• Performs data entry relevant to Student Services and assists with registration (drop, add, withdrawal).
• Maintains up-to-date understanding of articulation policies, procedures, and State mandates.
• Attends and provides seminars and workshops in topics related to Student Services.
• Performs other similar and related duties as required.

Minimum Qualifications:

The position requires a bachelor’s degree and three years of prior work-related experience.

Preferred Qualifications:

Bilingual in Spanish.

Close Date:

October 11, 2026.

Applications must be submitted by 11:59 pm October 10, 2026.

Hillsborough Community College is an Equal Opportunity Employer, we believe that diversity and inclusion among our applicants and employees is critical to our success as a community partner. All qualified applicants will receive consideration for employment opportunities without regard to race, color, religion, sex, pregnancy, national origin, age, physical/mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and military/veteran status. Preference will also be given to veterans and spouses who are eligible under the Veterans' Preference Law. At time of application, submittal of Form DD214 is the minimum requirement for veterans' preference claim. Note: Please upload your DD214 as an attachment as part of your application at the time of submission. The selected candidate identified for this position will be required to successfully complete a Level II criminal background check, which includes fingerprinting. Hillsborough Community College participates in the US E-Verify program.

Founded in 1968, HC is currently the fifth largest community college in Florida’s State College System, serving more than 42,000 students each year at its five campuses, three centers and online platform. HC offers more than 200 academic options including the associate in art and associate in science degrees, college credit certificates, postsecondary adult vocational certificates, advanced technical diplomas and certificates, as well as continuing education and lifelong learning courses. The College has an annual budget of over $135 million and employs more than 2,200. Over 84 percent of HC graduates stay in the local community, and together, HC and its former students contribute more than $1.3 billion in added income and economic impact to Hillsborough County.