Student Services & Accreditation Coordinator

West Virginia University; Morgantown (WV); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

37.5-hour work week

13 paid holidays

24 annual leave days per year or more

18 sick days per year

Health insurance

401(a) retirement match

Wellness programs

Job summary

West Virginia University is seeking a Student Operations Coordinator in the Department of Psychology to provide essential administrative support for committees and front-desk operations. You will manage complex workflows, student records, and accreditation-related documentation for a department with 1400+ undergraduates, 65–80 graduates, and 28 faculty.

You will ensure efficient operations, support advising, and help maintain compliance with university and accreditation standards while

Qualifications

• Associate's degree in business administration, higher education, psychology, or related field.
• A minimum of two (2) years of experience involving administrative office work.
• Experience with data analysis, report preparation, or process improvement.
• Experience with enterprise systems (like Banner, DegreeWorks, Navigate, or similar) preferred.

Responsibilities

• Provide primary administrative support for the Psychology Undergraduate and Graduate Training Committees and front-desk operations.
• Maintain electronic files for undergraduate majors and manage student records and documentation for accreditation.
• Resolve registration issues and lift holds using STAR Banner and Degree Works following forms and guidelines.
• Support recruitment and retention by serving as the initial contact for students in the department.

Skills

Organizational skills

Communication skills

Data analysis

Customer service

Education

Associate's degree

Bachelor's degree (preferred)

Tools

STAR Banner

Degree Works

Navigate

Microsoft Office

Job description

West Virginia University is seeking a Student Operations Coordinator in the Department of Psychology to provide essential administrative support for committees and front-desk operations. You will manage complex workflows, student records, and accreditation-related documentation for a department with 1400+ undergraduates, 65–80 graduates, and 28 faculty.

You will ensure efficient operations, support advising, and help maintain compliance with university and accreditation standards while