STUDENT RETENTION ASSISTANT (OUTREACH-FYE)

Sjeccd; San Jose (CA); Hybrid; USD 44,000 - 54,000; Part time

Job summary

San José-Evergreen Community College District seeks a part-time Student Retention Assistant (Outreach-FYE) at Evergreen Valley College. The schedule is 19 hours weekly (Mon-Wed 9:00–2:30, Thu 9:00–1:00). The role supports retention efforts, advisement, and referrals under grant funding.

Reporting to the Director of Outreach and Recruitment, the position is grant-funded and contingent on yearly support. Benefits are not included; schedule aligns with the 10-month academic year.

Qualifications

• Associate’s degree from a two-year college or technical school; OR two years related experience and/or training; OR equivalent combination of education and experience.

Responsibilities

• Attend classes to identify retention skills.
• Monitor student academic progress and provide advisement.
• Discuss academic problems with students and faculty to identify improvements.
• Coordinate learning activities and tutoring services.
• Maintain retention data and generate reports.

Skills

Retention strategies

Student advisement

Public presentation

Data analysis

Office software

Education

Associate’s degree or equivalent

Job description

STUDENT RETENTION ASSISTANT (OUTREACH-FYE)

Position Title STUDENT RETENTION ASSISTANT (OUTREACH-FYE)

Posting Number

Posting Number S2658

Close/First Review Date

Close/First Review Date 10/04/2026

Department

Department Outreach and Recruitment

Work Location

Position Status

Position Status Part Time

Salary Range

Salary Range $32.19 - $39.29 Hourly Salary (Range 70: Classified Salary Schedule Fiscal Year 2026-2027). Starting placement is generally at Step 1.

Benefits Summary

This position does NOT include any District health benefits.

Position Description

POSITION SUMMARY

The Student Retention Assistant reports to the Director of Outreach and Recruitment at Evergreen Valley College. The work schedule is 10 months per year; 19 hours per week; Monday-Wednesday; 9:00 a.m. to 2:30 p.m. and Thursday; 9:00 am to 1:00 pm.

This classified position is grant funded and contingent upon yearly funding.

This position is represented by CSEA (California School Employees Association), Chapter 363.

POSITION PURPOSE

Under the direction of a Program Director or Dean, performs specialized and varied duties coordinating the delivery of services for program‑identified students to increase the extent to which they complete their educational and career objectives; provides academic follow‑up, evaluation and referral through retention monitoring.

DUTIES AND RESPONSIBILITIES

• Attend classes and lectures in vocational and academic subject areas to identify and observe retention skills of students within the program.
• Monitor student academic progress, provide advisement and support to students in need of improving or maintaining academic standing.
• Review and discuss academic problems with student and faculty to identify methods for improvement and other available college assistance programs.
• Assist faculty and students alike in coordinating learning activities and methods to optimize understanding of academic subject matter.
• Coordinate and conduct group activities with program students such as study groups, workshops, and tutoring services.
• Provide information and referral to other student service programs, financial aid, and community programs as necessary.
• Provide assistance to and coordinate with program Counselors.
• Collect, organize and analyze statistical data concerning program students in relation to their academic progress and the provision of supportive services; create and maintain retention database on microcomputer.
• Research potential career opportunities with local community employers for students within the program.
• Coordinate efforts between admissions, counseling and financial aid to ensure an effective intake process for identified program students.
• Identify and provide activities designed to assist students with transfer to four‑year institutions.
• Provide assistance in conducting various student informational and motivational workshops.
• Provide assistance in preparing program project plans and reports.
• May make presentations to provide academic and program information to multicultural communities such as high schools and Community-based organizations.
• Perform other duties reasonably related to the job classification.

KNOWLEDGE , SKILLS AND ABILITIES

Knowledge of:

• Process of matriculation within the community college system.
• Retention strategies.
• Resources, services, and programs provided by a community college which could be utilized to extend and improve retention efforts.
• Public presentation methods and techniques.
• Federal and State financial assistance programs.
• Modern office methods and equipment including computer terminal and microcomputer usage, word processing, database and spreadsheet applications.

Skills and Ability to:

• Provide academic and career information to students which will be helpful in pursuing academic goals and job objectives.
• Apply language skills to read, analyze and utilize procedures manuals, instructional textbooks, resource materials, and program/governmental regulations; write reports and correspondence; and effectively present information and respond to questions from groups of faculty, students and the general public.
• Apply mathematical skills to add, subtract, multiply and divide using whole numbers, common fractions, and decimal; convert from one unit of measure to another; compute rate, ratio, and percent and to draw and interpret bar graphs.
• Utilize reasoning skills to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Effectively communicate and interact with persons of diverse socio‑economic and ethnic backgrounds.
• Establish and maintain cooperative working relationship with those contacted during the course of work.

Required Qualifications

EDUCATION AND EXPERIENCE

Associate’s degree from a two-year college or technical school; OR two years related experience and/or training; OR equivalent combination of education and experience.

District’s Diversity

• Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.
• Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District’s hiring policy; or demonstrated equivalent transferable skills to do so.

DESIRED QUALIFICATIONS

For positions that require a degree or coursework:

• Degree(s) must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post‑Secondary Accreditation and/or the U.S. Department of Education.
• All degrees and credits earned outside of the United States must have a U.S. evaluation (course by course) of the transcripts and must be submitted with the application.
• Degrees earned outside of the U.S. without a U.S. credential evaluation attached, will not be considered.

Environment

• Typical office environment.

Physical Demands

• Dexterity of hands and fingers to operate a computer keyboard.
• Sitting or standing for extended periods of time.
• Hearing and speaking to exchange information in person or on the telephone.
• Seeing to read a variety of materials.

About San Jose/Evergreen Community College District

The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves.

As of Fall 2025, with enrollment of approximately 15,661 students per semester, and an extremely diverse student population (Hispanic/Latino 48.9%, Black/African-American 3.4%, Asian/Pacific Islander 31.8%, American Indian/Native American 0.3%, White/Caucasian 9.1%, Multi‑race 3.6% and Unknown 3.0%) attaining educational goals reflecting 56% – Transfer to a 4‑Year College/ University, the District’s emphasis on student success makes it a recognized educational leader in the State.

The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse classified staff consisting of 43.4% Latinx, 27.2% Asian/Pacific Islander, 3.0% Black/African American, 0.3% American Indian/Native American,19.5% White/Caucasian, 5.6% Unknown and as well as encouraging applications from all qualified, outstanding applicants.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

San José-Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws.