FINANCIAL AID OUTREACH SPECIALIST

Sjeccd; San Jose (CA); Hybrid; USD 81,000 - 99,000; Full time

Benefits offered by this job

Health benefits paid by district

CalPERS pension contributions

Paid holidays

Job summary

San José-Evergreen Community College District is seeking a Financial Aid Outreach Specialist at Evergreen Valley College. The role supports outreach, determines eligibility for federal/state/district aid, and delivers information to students, parents, staff and the public. It is grant-funded with a 12-month schedule and hours 8:00 a.m.

– 5:00 p.m., Monday–Friday. The ideal candidate has an Associate degree (or equivalent) and four years of outreach/financial aid experience, plus strong

Qualifications

• An Associate degree or equivalent supplemented by college course work in business, accounting, social services or related field.
• Four years of increasingly responsible experience that includes direct work in outreach and financial aid areas.
• Demonstrated ability to communicate effectively with diverse audiences and to maintain confidentiality of sensitive information.

Responsibilities

• Participate in the development, planning and implementation of financial aid outreach policies and strategies.
• Present financial aid information to students, parents, staff and the public in various settings.
• Develop outreach materials and events to increase awareness of financial aid programs.
• Collaborate with college departments to implement district outreach efforts.
• Provide information and assistance on eligibility for federal, state and district financial programs.

Skills

Public speaking

Outreach programs

Oral and written communication

Data entry

Education

Associate degree or equivalent

Four years experience in outreach and financial aid

Job description

Salary Range $80,927- $98,779 Annual Salary (Range 89: Classified Salary Schedule Fiscal Year 2026-2027). Starting placement is generally at Step 1.

Benefits Summary

In addition to the salary, this position qualifies for the choice of one of the District’s excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year 2025-2026. We offer two medical plans (Anthem Blue Cross [ PPO ] and Kaiser Permanente ( HMO ]); dental (Delta Dental PPO ); vision ( VSP Choice); life insurance for the employee (The Lincoln); life insurance for eligible dependents (The Lincoln); a long term disability/income protection plan (The Lincoln); and an employee assistance plan (Anthem EAP ).
In addition, the District contributes an additional 26.81% of the employee’s salary towards an eligible employee’s pension (CalPERS).

Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s).
Classified employees also earn 10 to 22 days per year of vacation (based on years of service), and up to 12 sick leave days (pro-rated for less than full-time positions). There are currently 20 paid holidays.

Position Description

POSITION SUMMARY
The Financial Aid Outreach Specialist reports to the Director of Financial Aid and Scholarship Programs at Evergreen Valley College. The work schedule is 12 months per year; 40 hours per week; Monday – Friday; 8:00 a.m. – 5:00 p.m.
The Financial Aid Outreach Specialist position is a grant funded position and contingent upon yearly funding.
This position is represented by CSEA (California School Employees Association), Chapter 363.

POSITION PURPOSE
Under the direction of an assigned administrator, the Financial Aid Outreach Specialist performs general financial aid office activities and specialized outreach duties related to increasing and promoting awareness and participation of financial aid program amongst potentially eligible students. This position works with supervisor to develop and provide financial aid information to students, parents, staff and the general public; maintains records and assists in determining financial aid eligibility according to federal and state regulations and requirements.

KEY DUTIES AND RESPONSIBILITIES

1. Participate in the development, planning and implementation of financial aid outreach policies and strategies aimed at increasing student success to financial aid programs and services.
2. Perform financial aid outreach and follow-up activities to targeted populations; present financial aid information to students, parents, staff and the general public in a variety of settings, such as high schools, on-campus, businesses and community organizations.
3. Develop and organize outreach materials and/or events targeted towards increasing awareness in financial aid programs and services.
4. Collaborate with other college departments to implement college-wide financial aid outreach efforts.
5. Provide information and technical assistance to students regarding eligibility, regulations and requirements of various federal, state and district financial programs such as grants, loans, work-study, fee waivers, scholarships, and contingency funds.
6. Instruct students in correct procedures for completion of paper or online forms and applications; review forms for accuracy and consistency.
7. Assist students with financial aid application. Explain eligibility and other factors necessary for successfully completing financial aid process. Assist in determination of acceptability when situations are unusual.
8. Review applications and required documentation to determine financial need and program eligibility for a variety of Federal, State and District programs.
9. Verify eligibility for and accept awards, and initiate disbursements in a variety of programs according to established guidelines and procedures.
10. Perform needs analysis and assist in packaging students for financial aid programs, enter and update data in system.
11. Monitor continued eligibility of students in financial aid programs, evaluate and monitor Satisfactory Academic Progress.
12. Maintain records and prepare reports according to established guidelines and procedures needed to meet retention requirements.
13. Schedule and conduct group and/or individual financial aid workshops or presentations suitable for diverse audiences.
14. Prepare and maintain database of prospective contacts, financial aid recipient information, and outreach activities.
15. Communicate and respond to inquiries from internal and external agencies or individuals. Provide assistance, information and training to faculty, other campus staff and the public as requested.
16. Attend training sessions and workshops to remain current on financial aid regulations and procedures.
17. Assist in reconciliation of disbursement records and compilation of data and statistics for reporting purpose.
18. Perform other related duties as assigned.

Knowledge of:

1. Pertinent federal, state and district rules, regulations and policies of financial aid programs.
2. Basic operations, services and activities of financial aid outreach programs.
3. Methods and practices of financial aid record keeping.
4. Principals and techniques of presentation in an environment with diverse audience
5. Recent developments, current literature and information related to financial aid programs.
6. Needs or special concerns of high school and adult students enrolling at community colleges.
7. Modern office practices, procedures and equipment including computer operation.
8. Oral and written communication skills.

Skills and Ability to:

1. Perform specialized outreach duties to promote financial aid programs and services.
2. Use applicable software or other media to enhance presentation; make oral presentations before large and small groups.
3. Interpret and apply laws, rules and policies of the financial aid program.
4. Interpret financial statements, income tax reports and related documents.
5. Exercise sound judgement in reviewing and evaluating student financial aid applications.
6. Maintain accurate records and prepare reports, summaries and evaluations.
7. Maintain confidentiality of sensitive information.
8. Develop and update forms and marketing materials.
9. Communicate effectively both orally and in writing.
10. Establish and maintain cooperative and effective working relationships with others.
11. Work independently with little supervision; prioritize work and meet schedules.

Required Qualifications

EDUCATION AND EXPERIENCE

1. An Associate degree or equivalent supplemented by college course work in business, accounting, social services or related field.
2. Four years of increasingly responsible experience that includes direct work in outreach and financial aid areas.

District’s Diversity

• Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.
• Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District’s hiring policy; or demonstrated equivalent transferable skills to do so.

Desired Qualifications

For positions that require a degree or coursework: Degree(s) must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education. All degrees and credits earned outside of the United States must have a U.S. evaluation (course by course) of the transcripts and must be submitted with the application. Degrees earned outside of the U.S. without a U.S. credential evaluation, will NOT be considered.

1. Typical office environment.

Physical Demands:

1. Dexterity of hands and fingers to operate a computer keyboard.
2. Sitting or standing for extended periods of time.
3. Hearing and speaking to exchange information in person or on the telephone.
4. Seeing to read a variety of materials.

About San Jose/Evergreen Community College District

The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves.
As of Fall 2025, with enrollment of approximately 15,661 students per semester, and an extremely diverse student population (Hispanic/Latino 48.9%, Black/African-American 3.4%, Asian/Pacific Islander 31.8%, American Indian/Native American 0.3%, White/Caucasian 9.1%, Multi-race 3.6% and Unknown 3.0%) attaining educational goals reflecting 56% – Transfer to a 4-Year College/ University, the District’s emphasis on student success makes it a recognized educational leader in the State.
The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse classified staff consisting of 43.4% Latinx, 27.2% Asian/Pacific Islander, 3.0% Black/African American, 0.3% American Indian/Native American, 19.5% White/Caucasian, 5.6% Unknown and as well as encouraging applications from all qualified, outstanding applicants.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

San José-Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws.

CONTACT

Employment Services,
Human Resources, SJECCD
40 S. Market Street, San Jose, CA 95113
Phone: [phone]
Email: [e-mail]
Employment Website: https://sjeccd.peopleadmin.com
District Website: www.sjeccd.edu