PROGRAM ASSISTANT, (CAREER/TRANSFER CENTER)

San Jose-Evergreen Community College District; San Jose (CA); On-site; USD 70,000 - 86,000; Full time

Benefits offered by this job

Health benefits

Dental & vision

Retirement plan

Job summary

San Jose/Evergreen Community College District, at San Jose City College, is seeking a Program Assistant for the Career/Transfer Center. The role supports a college grant program, assists with intake, coordinates services, and liaises between students, mentors, and faculty.

Work is 40 hours/week, Monday–Friday, 8:30 a.m.–5:30 p.m., on a 12-month schedule. The position is grant funded and contingent upon yearly funding and is represented by CSEA, Chapter 363.

Qualifications

• Six months to one year related experience and/or training.

Responsibilities

• Assist in developing, monitoring, coordinating, and improving a specialized college program.
• Provide liaison support for students with faculty, staff, and mentors.
• Inform students about program requirements and services; assist with intake.
• Assist with eligibility and participation determinations.
• Help students with registration, forms, and mentor identification.
• Coordinate services with other college staff and community mentors.

Skills

Administrative support

Budgeting

Record keeping

Customer service

Communication

Data collection

Education

Associate's degree or equivalent

Tools

Office software

Job description

PROGRAM ASSISTANT, (CAREER/TRANSFER CENTER)

San Jose/Evergreen Community College District, San Jose City College

Position Description

POSITION SUMMARY

The Program Assistant (Career/Transfer Center) reports to the Dean of Student Services (Counseling, Guidance and Matriculation) at San Jose City College. The work schedule is 12 months per year; 40 hours per week; Monday – Friday; 8:30 a.m. – 5:30 p.m.

The Program Assistant (Career/Transfer Center) position is grant funded and contingent upon yearly funding.

This position is represented by CSEA (California School Employees Association), Chapter 363.

POSITION PURPOSE

Under the direction of an assigned administrator, performs a wide variety of program-related clerical, operational, and service activities related to programs serving a targeted population, where the identification of students and/or eligibility for program and the verification of continued eligibility are necessary. General supervision is provided by supervisory or management personnel. Functional direction may be provided by academic personnel.

DUTIES AND RESPONSIBILITIES

• 1. Assist in developing, monitoring, coordinating, and improving a specialized college, grant or categorically funded program providing supportive services.
• 2. Provide liaison support for students with faculty, staff, and mentors relative to program functions, goals and objectives.
• 3. Provide information and assistance to students and potential students regarding program requirements and services. Assist with the intake process.
• 4. Make recommendations on the eligibility or continued participation of students in the program, using prescribed regulations or requirements, as necessary.
• 5. Assist students with various college and outside agency procedures such as registration, completion of forms and documents, and identification of mentors.
• 6. Provide students with specific program resources such as mentors, interpreters, and tutors. Coordinate services with and refer students to other college staff, programs and to community mentors or support agencies.
• 7. Maintain program accounts and perform regular bookkeeping activities pertaining to the financial reporting and documenting of assigned program. Assist in developing and monitoring the program budget and expenditures.
• 8. Confer with students regarding academic and vocational concerns. Recommend contact with advisors, mentors, or counselors as required.
• 9. Collect, compile, and assemble statistical data on program activities and participation from a variety of sources for completion of forms, the preparation of various files, and activity statistics. Identify and resolve discrepancies.
• 10. Prepare and maintain students' confidential records and files; compose and type correspondence, memoranda and statistical materials; assist in preparing reports and budgetary estimates; answer phones.
• 11. Assist in the development and dissemination of relevant program publicity.
• 12. Maintain a master calendar for program staff and make appropriate travel and meeting arrangements.
• 13. May oversee the work of student workers and program tutors.
• 14. Assist in the recruiting and orientation of mentors.
• 15. Perform other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

• 1. Basic functions and programs of a community college or similar educational setting.
• 2. The needs and sensitivities of special and disadvantaged student populations.
• 3. Governmental, community and social services organizations and their functions.
• 4. Applicable state and federal laws, regulations and guidelines.
• 5. Accounting and bookkeeping methods and practices.
• 6. Office administrative practices and procedures including filing and the operation of standard office equipment which includes personal and on-line computers and appropriate application software.

Skills and Ability to:

• 1. Learn, apply and explain relevant laws, regulations, policies and procedures.
• 2. Handle sensitive matters with diplomacy and tact.
• 3. Work with a significant degree of independence in carrying out assigned duties and schedule work to effectively meet deadlines and time schedules.
• 4. Exercise sound judgment within established guidelines.
• 5. Prepare clear, concise and complete reports and other written materials.
• 6. Monitor and help prepare a program budget.
• 7. Type at a rate of speed necessary for effective job performance.
• 8. Apply language skills to read and interpret documents such as operating and maintenance instructions, procedure manuals and governmental regulations; write routine reports and correspondence; and speak effectively before groups of students or employees of the college.
• 9. Apply mathematical skills to add, subtract, multiply and divide using whole numbers, common fractions, and decimals; convert from one unit of measure to another; compute rate, ratio and percent.
• 10. Utilize reasoning to resolve practical problems, and deal with a variety of concrete variables in situations where only limited standardization exists; interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• 11. Effectively communicate and interact with persons of diverse backgrounds and abilities.
• 12. Establish and maintain cooperative working relationships with those contacted during the course of work.

Required Qualifications:

EDUCATION AND EXPERIENCE

• 1. Associate's degree or equivalent from a two-year college or technical school.
• 2. Six months to one year related experience and/or training.

District's Diversity Requirements

• Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.
• Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so.

Salary Range:

$70,455 - $85,881 Annual Salary (Range 75: Classified SalarySchedule Fiscal Year 2026-2027). Starting placement is generally at Step 1.

Benefits:

• Choice of one of the District's excellent Health Benefits and Welfare plans, premium cost 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year 2025-2026.
• We offer two medical plans (Anthem Blue Cross [PPO] and Kaiser Permanente (HMO]; dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Lincoln); life insurance for eligible dependents (The Lincoln); a long term disability/income protection plan (The Lincoln); and an employee assistance plan(Anthem EAP).
• In addition, the District contributes an additional 26.81% of the employee's salary towards an eligible employee's pension (CalPERS).
• Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and the eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s).
• Classified employees also earn 10 to 22 days per year of vacation(based on years of service), and up to 12 sick leave days(pro-rated for less than full-time positions). There are currently 20 paid holidays.

About San Jose/Evergreen Community College District

The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves.

As of fall 2017, with enrollment of approximately 18,500 per semester, and an extremely diverse student population(Hispanic/Latino 44%, Black/African-American 4%, Asian/PacificIslander 32%, American Indian/Native American 0.5%, White/Caucasian 11%) attaining educational goals reflecting 45% – AA Degree and Transfer to a 4-Year College/ University, the District's emphasis on student success makes it a recognized educational leader in the State.

The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse group of managers, supervisors and confidential staff consisting of 29 % Hispanic/Latino, 13% Asian/Pacific Islander, 7% Black/African American, 23% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants.