STUDENT RETENTION ASSISTANT (COUNSELING-EARLY ALERT)

San Jose/Evergreen Community College District; San Jose (CA); On-site; USD 33,702,000 - 41,135,000; Part time

Job summary

San Jose/Evergreen Community College District is seeking a part-time Student Retention Assistant at Evergreen Valley College. The role supports students, monitors progress and coordinates with counselors and faculty to boost persistence and success.

The position requires an Associate's degree or equivalent experience, with strong communication and collaborative skills for diverse campus programs. Working hours are modest and schedule-driven.

Qualifications

• Associate's degree from a two-year college or technical school; OR two years related experience and/or training; OR equivalent combination of education and experience.

Responsibilities

• Attend classes and lectures to identify retention skills of students within the program.
• ,

Skills

Matriculation process

Retention strategies

Student services resources

Public presentation skills

Financial aid knowledge

Office software

Communication with diverse groups

Collaboration and teamwork

Education

Associate's degree or two years related experience

Tools

MS Office

Job description

STUDENT RETENTION ASSISTANT (COUNSELING-EARLY ALERT)

San Jose/Evergreen Community College District

Close/First Review Date: 10/04/2026

Work Location: Evergreen Valley College

Position Description

POSITION SUMMARY

The Student Retention Assistant reports to the Dean of Student Services at Evergreen Valley College. The work schedule is 10 months per year; 19 hours per week; Monday–Wednesday; 9:00 a.m. to 2:30 p.m. and Thursday; 9:00 a.m. to 1:00 p.m.

This classified position is grant funded and contingent upon yearly funding.

This position is represented by CSEA (California School Employees Association), Chapter 363.

POSITION PURPOSE

Under the direction of a Program Director or Dean, performs specialized and varied duties coordinating the delivery of services for program-identified students to increase the extent to which they complete their educational and career objectives; provides academic follow-up, evaluation and referral through retention monitoring.

DUTIES AND RESPONSIBILITIES

1. Attend classes and lectures in vocational and academic subject areas to identify and observe retention skills of students within the program.
2. Monitor student academic progress, provide advisement and support to students in need of improving or maintaining academic standing.
3. Review and discuss academic problems with student and faculty to identify methods for improvement and other available college assistance programs.
4. Assist faculty and students alike in coordinating learning activities and methods to optimize understanding of academic subject matter.
5. Coordinate and conduct group activities with program students such as study groups, workshops, and tutoring services.
6. Provide information and referral to other student service programs, financial aid, and community programs as necessary.
7. Provide assistance to and coordinate with program Counselors.
8. Collect, organize and analyze statistical data concerning program students in relation to their academic progress and the provision of supportive services; create and maintain retention database on microcomputer.
9. Research potential career opportunities with local community employers for students within the program.
10. Coordinate efforts between admissions, counseling and financial aid to ensure an effective in-take process for identified program students.
11. Identify and provide activities designed to assist students with transfer to four-year institutions.
12. Provide assistance in conducting various student informational and motivational workshops.
13. Provide assistance in preparing program project plans and reports.
14. May make presentations to provide academic and program information to multicultural communities such as high schools and community-based organizations.
15. Perform other duties reasonably related to the job classification.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

1. Process of matriculation within the community college system.
2. Retention strategies.
3. Resources, services, and programs provided by a community college which could be utilized to extend and improve retention efforts.
4. Public presentation methods and techniques.
5. Federal and State financial assistance programs.
6. Modern office methods and equipment including computer terminal and microcomputer usage, word processing, database and spreadsheet applications.

Skills and Ability to:

1. Provide academic and career information to students which will be helpful in pursuing academic goals and job objectives.
2. Apply language skills to read, analyze and utilize procedures manuals, instructional textbooks, resource materials, and program/governmental regulations; write reports and correspondence; and effectively present information and respond to questions from groups of faculty, students and the general public.
3. Apply mathematical skills to add, subtract, multiply and divide using whole numbers, common fractions, and decimal; convert from one unit of measure to another; compute rate, ratio, and percent and to draw and interpret bar graphs.
4. Utilize reasoning skills to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; interpret a variety of instructions furnished in written, oral, diagram or schedule form.
5. Effectively communicate and interact with persons of diverse socio-economic and ethnic backgrounds.
6. Establish and maintain cooperative working relationship with those contacted during the course of work.

Required Qualifications:

EDUCATION AND EXPERIENCE

Associate's degree from a two-year college or technical school; OR two years related experience and/or training; OR equivalent combination of education and experience.

Desired Qualifications:

District's Diversity Requirements

• Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.
• Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so.

Salary Range:

$32.19 - $39.29 Hourly Salary (Range 70: Classified Salary Schedule Fiscal Year 2026-2027). Starting placement is generally at Step 1.

Benefits:

This position does NOT include any District health benefits.

About San Jose/Evergreen Community College District

The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves.

As of fall 2017, with enrollment of approximately 18,500 per semester, and an extremely diverse student population (Hispanic/Latino 44%, Black/African-American 4%, Asian/Pacific Islander 32%, American Indian/Native American 0.5%, White/Caucasian 11%) attaining educational goals reflecting 45% – AA Degree and Transfer to a 4-Year College/ University, the District's emphasis on student success makes it a recognized educational leader in the State.

The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse group of managers, supervisors and confidential staff consisting of 29 % Hispanic/Latino, 13% Asian/Pacific Islander, 7% Black/African American, 23% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants.