Student Registrar & Records Support Specialist

Colorado Mesa; Grand Junction, Northern (CO, KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Colorado Mesa University in Grand Junction, CO invites applications for a part-time Registrar Customer Service Representative. This position supports students, faculty and staff by answering questions and guiding them through the registration process while safeguarding student records.

Estimated 5-10 hours per week with a work-study funding requirement. Responsibilities include assisting walk-up, email, and phone traffic, processing holds, immunization verifications, registrations, and document

Qualifications

• Customer-facing support for registration processes and records in a university setting.
• Proficient in data entry, document handling, and confidentiality requirements.
• Ability to multi-task and communicate clearly with students and staff.

Responsibilities

• Assist walk-up, email, and phone traffic at the front counter.
• Assist students with Registrar processes: Holds, Immunization Verifications, Mav Zone, Registration, Add/Drop, Transcripts.
• Enter data and searches in the student database; direct to appropriate services.
• Prepare student files and daily documents for scanning; index into student files.
• Audit indexed documents for accuracy and confidentiality.

Skills

Customer Service

Computer Skills

Independent Problem Solving

Documentation Skills

Listening

Phone Skills

Resolving Conflict

Analyzing Information

Multi-tasking

Attention to detail

Reading/ Comprehension skills

Tools

Xtender

Job description

Colorado Mesa University in Grand Junction, CO invites applications for a part-time Registrar Customer Service Representative. This position supports students, faculty and staff by answering questions and guiding them through the registration process while safeguarding student records.

Estimated 5-10 hours per week with a work-study funding requirement. Responsibilities include assisting walk-up, email, and phone traffic, processing holds, immunization verifications, registrations, and document