Student Recruitment Coordinator

Arizona State University; Phoenix (AZ); Hybrid; USD 43,000 - 58,000; Full time

Job summary

Arizona State University is seeking a qualified Outreach/Recruitment Coordinator 2 to support undergraduate and graduate recruitment and enrollment growth across on-campus and online programs. The role will build relationships with schools, communities, and partners while guiding prospective students through admissions requirements and timelines.

The coordinator will manage outreach efforts, run information sessions, coordinate workshops, and report on enrollment progress.

Qualifications

• Bachelor's degree and three (3) years of experience in recruitment or related field.
• Master's degree in higher education or related field preferred.
• Experience with CRM and recruitment technology.
• Strong communication and interpersonal skills.
• Ability to navigate admissions processes and university policies.

Responsibilities

• Serve as primary contact for prospective students and families through recruitment and admissions.
• Conduct outreach to applicants with incomplete materials and guide through the process.
• Lead information sessions, campus tours, and recruitment events.
• Develop partnerships with schools, colleges, and community organizations.
• Prepare administrative reports and contribute to strategic recruitment plans.

Skills

Communication

Interpersonal skills

Organizational skills

Customer outreach

Student recruitment

Education

Bachelor's degree

Master's degree in higher education or related field

Tools

Zoom

PeopleSoft

Salesforce

Mogli SMS

Microsoft Office

Google Workspace

Job description

Job Profile: Outreach/Recruitment Coordinator 2

Job Family: Student Recruitment and Admission

Time Type: Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

The School of Technology for Public Health is seeking a motivated, student-centered Student Recruitment Coordinator to support recruitment and enrollment growth across our undergraduate and graduate programs, offered both on campus and online.

As a school entering its second year, we are building for the future. This position offers an opportunity to help shape the foundation of our recruitment efforts, strengthen how we engage prospective students and families, and identify new opportunities to grow awareness and enrollment.

The Student Recruitment Coordinator will serve as an important point of contact for prospective students and families throughout the recruitment and admissions process. The successful candidate will be patient, approachable, organized, and comfortable helping individuals navigate admissions requirements, university processes, and policies that can sometimes be complex or confusing.

In addition to working directly with prospective students, the Coordinator will help expand the School's recruitment reach by identifying and developing relationships with community organizations, schools, colleges, conferences, professional associations, and other potential recruitment partners.

This role is well suited for someone who enjoys working with people, takes initiative, is energized by building something new, and can balance day-to-day student support with longer-term enrollment growth efforts.

Salary: $50,000.00 annually

Essential Duties:

• Serves as a primary point of contact for prospective students and families, providing timely, accurate, patient, and student-centered guidance throughout the recruitment and admissions process. Helps prospective students navigate admissions requirements, university policies, application processes, and next steps.
• Conducts regular outreach to applicants with incomplete application materials and serves as a guide throughout the application process.
• Conducts one-on-one appointments, campus tours, information sessions, presentations, and other engagement activities designed to encourage application completion and enrollment.
• Facilitates, manages, and prepares end-to-end programming around workshops, recruitment events, and presentations to recruit and yield prospective students.
• Responds to student questions and concerns in a timely manner via phone, text, and Salesforce.
• Represents the school at Experience ASU and Sun Devil Days. Participates and contributes to STPH yield events, and serves on various department and university committees.
• Builds and maintains strong working relationships with program directors, faculty, admissions committee members, community partners, businesses, community colleges, high schools and organizations identified as strategic partners.
• Initiates and prepares administrative reports and documents.
• Contributes to the development and coordination of strategic plans for the recruitment of undergraduate and graduate students. Including the development, editing and distribution of recruitment items, brochures, and documents.
• Works collaboratively across teams while also operating independently and taking ownership of assigned priorities. Manages urgent situations.
• Attend local and statewide seminars, events, workshops and conferences.
• Ability to work under supervision and manage work tasks independently.
• Travels to university and community college campuses and local and statewide recruitment events as needed. May be required to attend evening and weekend recruitment activities and use a personal vehicle for local or statewide travel.
• Other duties as assigned.

Desired Qualifications:

• Evidence of a Masters degree in higher education, student personnel administration, education, public health, or closely related field.
• Prior experience recruiting undergraduate and graduate students for both on campus and online programs; or experience in student recruitment, admissions, enrollment management, student services, outreach, community engagement, or a related field.
• Evidence of experience using technology to manage communication, scheduling, applicant progress, and virtual recruitment events, including Zoom, PeopleSoft, Salesforce, Mogli SMS, Microsoft Office and Google suite tools.
• Demonstrates strong interpersonal and communication skills with the ability to build positive relationships with prospective students, families, colleagues, and external partners.
• Evidence of managing a complex process that led to increased enrollment/participation in a program/activity.
• Prior experience supporting accreditation processes and data collection.

Working Environment:

• Required to work weekends, evenings, and nights depending on the recruitment season and upcoming events.
• Will be required to travel for events within Arizona, sometimes outside Arizona, and between ASU campuses.
• Required to stand for varying lengths of time and walk moderate varying distances to perform work.
• Most activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds (medium)
• Ability to lift and transport heavy objects/items up to 25 pounds (medium)
• Position may involve a shared office or cubicle space
• Hybrid work schedule
• The primary work location is the Downtown Phoenix campus, but a presence on other campuses or at off-campus locations may be required.

Department Statement:

The School of Technology for Public Health at ASU is pioneering a new field that re-imagines public health infrastructure for the 21st century by creating more integrative, responsive and resilient systems to protect the health of people in Arizona and beyond.

Designed in collaboration with national leaders and informed by listening sessions with local communities and health departments, the School is the first-of-its-kind in the nation to train students who are bilingual in public health and technology. By teaching students to be "technofluent," the School serves as a catalyst to build and deploy the products, programs and systems needed to shape the future of public health this decade and beyond.

As part of ASU Health's dynamic, innovation-driven ecosystem, the School integrates public health, engineering, data science, design thinking and community-engagement to develop leaders who will transform health systems, advance equity and drive impact at scale.

Join us as we build the future of public health â where technology and humanity converge to protect communities, improve outcomes and re-shape what it means to keep people healthy.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Downtown Phoenix

Funding:

No Federal Funding

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU's comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.