Student Records Specialist

McNeese State University; Lake Charles (LA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Retirement Benefits

Tuition Reduction

Paid Holidays

Leave Accrual

Job summary

McNeese State University in Lake Charles, LA invites applications for the position of Student Records Specialist in the Office of Admissions. This is a full-time, 12-month unclassified appointment beginning October 1, 2026.

The role processes applications, determines admissibility, maintains student data in Banner and Recruit, and supports prospective students by phone, email, and in person. The department emphasizes accuracy, customer service, and adherence to relevant policies, with a salary

Qualifications

• Bachelor’s degree required from a regionally accredited institution.
• Detail-oriented with strong written and verbal communication.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Process applications for graduate and international students.
• Determine admissibility according to governing rules and policies.
• Compute GPAs and assess residency, eligibility, and transfer credit.
• Enter data into SIS/CRM and generate reports on applicants.
• Maintain knowledge of Banner, Recruit, BDM, Argos.
• Assist with loading test scores and communicate with prospective students.
• Collaborate with faculty and staff during admissions and advising.
• Adhere to confidentiality and provide positive reflection of the University.

Skills

Communication skills

Detail-oriented

Customer service

Teamwork

Independent work

Education

Bachelor’s degree from a regionally accredited institution

Tools

Banner (SIS)

Recruit (CRM)

BDM scanning system

Argos

Job description

Position/Application Information

McNeese State University invites applicants for the position of Student Records Specialist. This is a full-time, 12-month, unclassified, position. The appointment is available October 1, 2026.

DEPARTMENT: Office of Admissions

POSITION NUMBER: U99982

SALARY: $36,000

REPORTING AUTHORITY: Director of Admissions

DEADLINE: Position will remain open until filled.

Contact Information

QUESTIONS REGARDING THIS POSITION MAY BE DIRECTED TO THE CHAIR: Kourtney Istre Nunez at [e-mail]

Office Of Human Resources Contact: Kim Dronett, HR Analyst/Employment Liaison: [e-mail] or [phone]

Position Duties/Responsibilities

• Process applications for all graduate and international students
• Determine admissibility of applicants by adhering to and independently applying rules, policies, and regulations mandated by the Louisiana Board of Regents, the Louisiana Legislature, the University of Louisiana System, and McNeese State University.
• Compute grade point averages to equate with University standards. Scrutinize applicant data to determine residency, classification, entry status, eligibility, transferability of credit, English proficiency, and the need for additional documentation
• Enter prospective student data into the Student Information System and/or Customer Relationship Management (CRM) system as well as maintain and run reports on applicants
• Maintain current knowledge of Banner (Student Information System), Recruit (CRM), BDM (scanning system), Argos, and other systems used by the University
• Process incoming and outgoing mail for the Admissions Department. Code, scan, and index those documents into the BDM. Download official electronic transcripts through the certified databases and index them into the student’s electronic file
• Assist with loading and processing official test scores received by the university
• Assist prospective students in person, over the phone, texting, and via email
• Work closely with faculty and staff to assist prospective students with the admission and advising process
• All duties shall be conducted in a manner which provides a positive reflection of the University
• Complete all other duties as assigned by the Director of Admission or the Executive Director of Enrollment Management

Required

• Bachelor’s degree from a regionally accredited
• Self-starter with the ability to exercise initiative, independence, and maturity as well as function with limited supervisory intervention
• Attentiveness to detail and ability to work independently
• Excellent oral and written communication and interpersonal skills, including the ability to generate clear, concise, and grammatically correct business correspondence and other documents
• Strong organizational skills, with the ability to prioritize multiple requests and handle them in an efficient and timely manner
• Strong analytical and problem-solving skills
• Commitment to customer service and teamwork
• Ability to thoroughly understand, communicate, and abide by federal and university guidelines regarding student record confidentiality requirements
• Proficiency in the use of computers; knowledge of word processing, spreadsheet, and database applications; and ability to search and obtain information from the internet.

Preferred

• Experience with Ellucian Banner
• Experience in professional office
• Knowledge of international educational systems

General University information

McNeese State University, located in Lake Charles, Louisiana, is a public university and a member of the University of Louisiana System. Under Louisiana law, applications and all supporting materials will become public record. All applicants are expected to submit complete and accurate materials as specified in the position announcement. A background check and an English Proficiency assessment (Faculty Only) will be conducted on selected finalists. We comply with Louisiana Revised Statute 49:1001, et seq, and State of Louisiana Executive Order 98-38, which provides for drug testing of employees, appointees, prospective employees, and prospective appointees. Prospective employees and employees are informed if a drug test is required.

McNeese State University is an AA/EEO/ADA employer committed to excellence through diversity and a SAME agency (State as a Model Employer for People with Disabilities) for the State of Louisiana.

Persons needing reasonable accommodations as provided by the Americans with Disabilities Act should contact the ADA Coordinator, Dr. Desmond Wallace, Office of Inclusive Excellence: Voice: [phone]; TDD/TTY, Hearing Impaired: [phone]; or [e-mail].

The Immigration Reform and Control Act of 1986 requires McNeese State University to inform applicants that the University can employ only U.S. citizens and aliens lawfully authorized to work in the U.S. Each new employee is required to present documentation verifying his/her identity and right to accept employment. McNeese participates in E-Verify.

Louisiana Revised Statute 42:31-“Eligibility requirements for certain unclassified employees”-requires any person hired or employed in an unclassified position, whose annual salary or rate of compensation is equal to or exceeds one hundred thousand dollars, provide proof to his public employer that he has been issued a Louisiana driver’s license and that all vehicles registered in his name are registered in Louisiana within thirty days of being hired or employed at such salary.

Transcripts from Foreign Universities: Prospective faculty submitting transcripts from foreign universities or schools must have the coursework evaluated for equivalency to United States-accredited coursework by a university-approved agency. The prospective faculty member is responsible for the cost of the evaluation. McNeese typically accepts evaluations by World Education Services (www.wes.org) or Educational Credential Evaluators, Inc.www.ece.org.

McNeese State University offers a wide array of benefits to eligible employees to include:

• Comprehensive retirement programs through the State of Louisiana or Optional program
• Supplemental retirement accounts (403B and 457) pre-tax and Roth versions
• Health Insurance
• Life Insurance
• Supplemental Insurance to include Vision, Life, Dental, Cancer, Intensive Care, Short Term Disability and more
• Paid holidays
• Tuition fee reduction program for eligible employees and dependents
• Leave accrual and carryover
• Many other on campus perks/discount programs

You may view the current year's Benefits Guide at: MYMCNEESE EMPLOYEE EXTRAS