Student Records & Services Coordinator - Hybrid Work

State of South Carolina; Charleston (SC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

Paid vacation and sick leave

Telecommuting options

Job summary

The State of South Carolina is seeking a Student Support Coordinator to provide administrative and operational support to the Registrar's Office, ensuring accurate records and timely processing while delivering exceptional service in a fast-paced environment.

You will assist with graduation processing, transfer credit evaluation, and program updates, collaborating with students, faculty, and staff across departments. A bachelor’s degree is required, and strong communication is essential.

Qualifications

• Bachelor's degree required.
• Experience in student services or higher education preferred.
• Strong written and verbal communication.
• Proficiency with databases and enterprise software applications.
• Proven data entry and recordkeeping accuracy.
• Ability to handle confidential information.

Responsibilities

• Assist Graduation Unit with data entry, credential reviews, degree, diploma and certificate processing; communicate with graduates, advisors, and staff.
• Evaluate transfer coursework and non-course credit documentation.
• Process student program and major changes; communicate with students and stakeholders during peak periods.
• Back up Records Management functions: digitize archived records and process transcripts.
• Provide training support for Registrar's Office staff on IT, software, and hardware updates.
• Staff the office service counter and manage inquiries via email and chat.
• Support multiple Registrar's Office areas during peak periods with data entry and recordkeeping.
• Perform other duties as assigned.

Skills

Communication skills

Customer service

Data entry

Attention to detail

Multitasking

Training

Education

Bachelor's degree

Tools

Student Information System (SIS)

Microsoft Office

Record management software

Job description

The State of South Carolina is seeking a Student Support Coordinator to provide administrative and operational support to the Registrar's Office, ensuring accurate records and timely processing while delivering exceptional service in a fast-paced environment.

You will assist with graduation processing, transfer credit evaluation, and program updates, collaborating with students, faculty, and staff across departments. A bachelor’s degree is required, and strong communication is essential.