Student Records & Graduation Support Coordinator

State of South Carolina; South Carolina; On-site; USD 38,000 - 52,000; Full time

Job summary

State of South Carolina is seeking a Student Support Coordinator to assist the Registrar's Office with administrative and operational tasks. You will help process student records, graduation credentials, and transfer credits while delivering excellent customer service in a fast-paced environment.

You will work with students, faculty, staff, and departments to ensure accuracy and timely processing, provide training to staff on IT tools, and support peak-period workloads along with occasional

Qualifications

• Bachelor's degree required.
• Experience in student services, records management, or higher education.
• Excellent written and verbal communication skills.
• Strong data entry, proofreading, and recordkeeping with attention to detail.
• Experience with databases or enterprise software applications.
• Proficiency with Microsoft Office and office technology.
• Excellent interpersonal and customer service skills.
• Ability to maintain confidentiality and exercise sound judgment with sensitive student information.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to work with diverse populations and peak periods.

Responsibilities

• Provide administrative and operational support to the Registrar's Office.
• Assist with graduation processing, credential reviews, and transfer credit evaluation.
• Support program updates and records management activities.
• Deliver front-line customer service at the service counter and via email/chat.
• Assist with data entry and communications during peak periods.
• Back up Records Management: digitizing records and processing transcript requests.
• Support IT training for staff on software applications and new hardware.
• Collaborate with students, faculty, staff, and academic departments to ensure accuracy of records.
• Perform other duties as assigned.

Skills

Data entry

Customer service

Communication

Attention to detail

Recordkeeping

Microsoft Office

Confidentiality

Education

Bachelor's degree

Tools

Student Information Systems

Enterprise software applications

Job description

State of South Carolina is seeking a Student Support Coordinator to assist the Registrar's Office with administrative and operational tasks. You will help process student records, graduation credentials, and transfer credits while delivering excellent customer service in a fast-paced environment.

You will work with students, faculty, staff, and departments to ensure accuracy and timely processing, provide training to staff on IT tools, and support peak-period workloads along with occasional