Student Records & Advising Specialist

pointloma; San Diego (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Tuition benefits for employees and, if

Competitive retirement matching

Vacation and sick time

15 paid holidays per year

Job summary

PLNU is seeking a collaborative Records Office assistant to support students navigating educational goals. You will interact with diverse students and staff, advise on transfer processes, and help maintain accurate records with attention to confidentiality.

The role requires strong communication, organization, and the ability to multitask in a busy academic environment. A bachelor’s degree or equivalent experience is required, with opportunities for professional growth.

Qualifications

• Bachelor's degree or equivalent experience required.
• Proficiency in keyboarding, Google/Microsoft Suite, and Zoom.
• Workday experience is a plus.
• Strong written and verbal communication skills.
• Interpersonal skills to work with students, staff and faculty.
• Ability to work independently and meet deadlines in a busy environment.
• Christian commitment and alignment with PLNU's Community Life Covenant.

Responsibilities

• Provide excellent customer service interacting with a diverse student population.
• Assist front office tasks and operations as directed.
• Advise students, faculty, and other departments on academic policies.
• Collaborate with departments to guide students on degree requirements.
• Accurately entering and updating data in spreadsheets and systems.
• Explain and uphold academic policies and processes.
• Support Commencement activities and celebrate student achievements.

Skills

Keyboarding

Google Suite

Microsoft Office

Zoom

Workday experience

Communication

Interpersonal skills

Education

Bachelor's degree or equivalent experience

Tools

Workday

Zoom

Google Workspace

Microsoft 365

Job description

PLNU is seeking a collaborative Records Office assistant to support students navigating educational goals. You will interact with diverse students and staff, advise on transfer processes, and help maintain accurate records with attention to confidentiality.

The role requires strong communication, organization, and the ability to multitask in a busy academic environment. A bachelor’s degree or equivalent experience is required, with opportunities for professional growth.