Student Receivables Cashier

University of Evansville; Evansville (IN); On-site; USD 19,286 - 24,796; Full time

Job summary

The University of Evansville is seeking a detail-oriented Student Receivables Cashier to join the Office of Student Financial Services. This role handles billing questions, payment posting, and reconciliation, with a focus on accuracy and excellent student service.

You will support refunds and stipends, process mail and calls, and work closely with the cashiering team to ensure smooth campus operations. The position emphasizes reliability and teamwork in a fast-paced university environment.

Qualifications

• Education: High school diploma or GED.
• Experience: 1–3 years of customer service experience.
• Skills: Strong written and verbal communication with attention to detail.
• Technology: Ability to work across multiple technology platforms and handle independent tasks.
• Attributes: Provide exceptional customer service to a diverse population and manage multiple tasks in a team.

Responsibilities

• Serve as primary contact for financial transactions and billing inquiries.
• Post and reconcile student payments; support cashier team with billing issues.
• Process non-AR cash reconciliation and prepare bank deposits; maintain records.
• Manage processing of student refunds and athletic stipends.
• Process and direct incoming mail; monitor calls for quality assurance; provide feedback.
• Collaborate with the cashiering staff and SFS team to ensure a seamless campus experience.

Skills

Customer service

Written communication

Verbal communication

Multi-tasking

Technology platforms

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The University of Evansville (UE) Office of Student Financial Services is seeking a professional, detail-oriented, and customer-focused Student Receivables Cashier to join our team. This role is essential to our mission of providing financial guidance and support to students and their families. If you thrive in a fast-paced environment, have a keen eye for detail, and enjoy both independent and collaborative work, we encourage you to apply!

Key Responsibilities

The Student Receivables Cashier serves as a primary point of contact for financial transactions and billing inquiries. Your main duties will include:

• Customer Support: Assist students, families, and the campus community via phone, email, and in person, providing daily guidance on billing and financial aid questions.
• Payment Processing: Post and reconcile student payments accurately. Support other cashier team responsibilities and work collaboratively to resolve complicated billing issues.
• Financial Reconciliation: Process non-AR cash reconciliation and prepare bank deposits. Maintain accurate records of all transactions to ensure compliance with university policies.
• Refunds & Stipends: Manage the processing of student refunds and athletic stipends.
• Administrative Support: Process and direct incoming mail, monitor calls for quality assurance, and provide immediate feedback to ensure exceptional service levels.
• Team Collaboration: Work closely with the cashiering staff and the wider SFS team to maintain a seamless experience for the campus community.

Required Qualifications

• Education: High school diploma or GED.
• Experience: Minimum 1 to 3 years of customer service experience.
• Skills: Strong written and verbal communication skills with a high level of attention to detail.
• Technology: Capability to work across multiple technology platforms and handle independent tasks.
• Attributes: Ability to provide exceptional customer service to a diverse population and manage multiple tasks simultaneously in a team environment.

Preferred Qualifications

• Education: Some college education is preferred.
• Experience: Prior cashiering experience and general office experience.
• Technology: Proficiency in Microsoft Office Suite (specifically Word and Excel) is a plus.

Why Join the University of Evansville?

The Office of Student Financial Services is at the heart of the student experience, helping families navigate the complexities of university billing and financial aid. In this role, you will be part of a supportive team that values immediate feedback and professional growth while making a tangible difference in the lives of our students.

The University of Evansville expects all members of its community to treat each other with respect and civility. Harassing behaviors directed towards any member of our community will not be tolerated. As part of its commitment to non-discrimination, the University specifically prohibits harassment based on any other characteristics set forth in its nondiscrimination statement as follows: including race, color, gender, gender identity and expression, sexual orientation, creed or religion, national origin, age, disability, veteran status and all federally protected groups/classes. Any form of harassment undermines the mission of the University and negatively impacts the University community as a whole.

Office Location
Room 118, Olmsted Administration Hall