Student Onboarding & Scheduling Coordinator

freudigmanbillings; Kansas City (KS); On-site; USD 54,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Meal Perks

Job summary

Freudigman & Billings seeks a Client Engagement Associate to join our Client Services team in our Westport, CT office. You will serve as a primary contact for families and students, coordinating onboarding, scheduling, and administrative processes to keep the center running smoothly.

The ideal candidate thrives in a fast-paced educational setting, excels at organizing complex details, and communicates professionally with clients and instructors.

Qualifications

• Bachelor's degree (B.A. or B.S.) required.
• Two+ years in scheduling or client services.
• Proficient with Google Workspace and scheduling software.
• Advanced proficiency with Apple/Mac systems.

Responsibilities

• Prioritize and manage shared communication channels.
• Coordinate scheduling services for new clients and advising meetings.
• Assist the Director of Client Services with onboarding calls.
• Support onboarding for new families and maintain client files.
• Maintain databases tracking prospective and current clients.
• Assist with major cyclical scheduling projects.
• Maintain knowledge of school calendars and testing timelines.
• Collaborate with the team to support daily operations.
• Manage incoming calls and provide front-office support.
• Assist with facility coordination and landlord communications.
• Maintain confidentiality of student and family information.

Skills

Scheduling

Administrative support

Customer service

Office operations

Google Workspace

Mac OS

Data management

Education

Bachelor's degree

Tools

Google Workspace

Mac OS

Scheduling software

Data management systems

Job description

Freudigman & Billings seeks a Client Engagement Associate to join our Client Services team in our Westport, CT office. You will serve as a primary contact for families and students, coordinating onboarding, scheduling, and administrative processes to keep the center running smoothly.

The ideal candidate thrives in a fast-paced educational setting, excels at organizing complex details, and communicates professionally with clients and instructors.