Student Library & Academic Success Aide

Hocking College; Nelsonville (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Professional development

Job summary

Hocking College is seeking a Library and Academic Success Center Student Assistant to provide customer service, operational support, and project assistance within the Library and Academic Success Center.

Under supervision, you will assist patrons, handle transactions, support computer and printing services, and contribute to events and outreach activities. You must be a full-time, second-year student, with SAP compliance and a minimum 2.0 GPA.

Qualifications

• Must be currently enrolled as a full-time Hocking College student.
• Must be a second-year student.
• Must meet federal requirements for SAP.
• Must maintain a minimum cumulative GPA of 2.0.
• Excellent organizational, interpersonal, and oral/written communication skills.
• Basic computer skills and technology literacy.
• Ability to learn new software systems and campus technologies.
• Promptness, dependability, and professionalism.
• Ability to maintain confidentiality when handling student information.
• Takes initiative and works independently.
• Ability to work effectively as part of a team.
• Willingness and ability to complete all required training and professional development assigned by the supervisor, Human Resources, or the College.

Responsibilities

• Provide customer service in the Library and Academic Success Center (answer calls, respond to questions).
• Assist patrons with locating resources and information.
• Handle cash and electronic transactions per procedures.
• Maintain a professional, welcoming environment for visitors.
• Assist with circulation services, checkouts, returns, and processing.
• Provide basic computer, printing, copiers, scanners, and online resource assistance.
• Support users in accessing services and resources; refer complex questions to staff.
• Maintain cleanliness and organization; perform light cleaning and opening/closing procedures.
• Provide subject-area tutoring in qualified courses as assigned.
• Create and distribute flyers, promotional materials, displays, and other marketing content for events/programs.
• Assist with shelving and library operations; data entry, inventory tracking, and other admin tasks.
• Assist with special projects, events, outreach activities, and programming initiatives.
• Complete other specialized assignments as directed by Library Services staff.

Skills

Organization

Interpersonal skills

Oral Communication

Written Communication

Technology literacy

Confidentiality

Initiative

Teamwork

Independent work

Education

Full-time student at Hocking College

Second-year student

SAP eligibility

GPA 2.0+

Tools

Campus technologies

Job description

Hocking College is seeking a Library and Academic Success Center Student Assistant to provide customer service, operational support, and project assistance within the Library and Academic Success Center.

Under supervision, you will assist patrons, handle transactions, support computer and printing services, and contribute to events and outreach activities. You must be a full-time, second-year student, with SAP compliance and a minimum 2.0 GPA.