Student IT Support Intern: Help Desk & Hardware Upgrades

Upstate Medical University; City of Syracuse (NY); On-site; USD 20,664 - 27,552; Part time

Job summary

A local educational institution in Syracuse is looking for an IMT Customer Support - Student Assistant. This internship role involves resolving PC support calls, troubleshooting issues, installing hardware, and assisting employees with technical queries. The ideal candidate should be a matriculated undergraduate or graduate student with basic computer knowledge. Work hours are Monday to Friday, with a maximum of 29 hours per week.

Qualifications

• Must be matriculated in an undergraduate or graduate college.
• Basic computer knowledge required.

Responsibilities

• Resolve PC Support and Help Desk calls.
• Troubleshoot PC related problems.
• Install new computers and printers.
• Assist employees with computer related issues.
• Work on projects such as department moves and hardware/software upgrades.

Skills

Basic computer knowledge

Education

Undergraduate or graduate college student

Job description

A local educational institution in Syracuse is looking for an IMT Customer Support - Student Assistant. This internship role involves resolving PC support calls, troubleshooting issues, installing hardware, and assisting employees with technical queries. The ideal candidate should be a matriculated undergraduate or graduate student with basic computer knowledge. Work hours are Monday to Friday, with a maximum of 29 hours per week.