Student Housing Office Coordinator: Accounts & Front Desk Lead

COCM; Auburn (WA); On-site; USD 31,684 - 33,062; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision coverage

401K

Job summary

COCM's Office Coordinator at Green River College Student Housing oversees accounts receivable, accounts payable, and related records for the student housing community, ensuring accuracy and timely processing.

You will supervise up to four Desk Assistants, coordinate tours and front-desk operations, assist with renewals and payment plans, and provide exceptional in-person and written customer service to residents and vendors in a fast-paced campus setting.

Qualifications

• High School diploma required.
• 2-3 years of related experience in higher education administration, business operations, project management, office management or accounts payable experience.
• Demonstrated ability to work independently.
• Strong customer service skills with the ability to resolve issues and escalation concerns appropriately.
• Demonstrated organizational, time-management, and prioritization skills in a fast-paced environment.
• Excellent interpersonal and communication skills (oral and written).
• Strong computer proficiency, including Word, Excel, and content management systems.

Responsibilities

• Manage accounts receivable and payable and related recordkeeping.
• Supervise up to four Desk Assistants and coordinate front-office operations.
• Support tours, mail/packages, and answer phones.
• Assist with renewals and payment plans for residents.
• Process vendor payments and reconcile site-level expenses.
• Provide exceptional customer service and triage inquiries.

Skills

Customer service

Communication

Independence

Team supervision

Office equipment operation

Education

High School diploma

Tools

Word

Excel

Content management systems

Job description

COCM's Office Coordinator at Green River College Student Housing oversees accounts receivable, accounts payable, and related records for the student housing community, ensuring accuracy and timely processing.

You will supervise up to four Desk Assistants, coordinate tours and front-desk operations, assist with renewals and payment plans, and provide exceptional in-person and written customer service to residents and vendors in a fast-paced campus setting.