Student Housing Leasing Specialist - Community Builder

Tailwind Group, Inc.; Auburn (AL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k)

Training & development

Parental leave

Job summary

The Quarters Auburn, managed by Tailwind Group, Inc., seeks a Leasing Specialist to drive sales and marketing for a student housing property in Auburn, Alabama. The role focuses on building relationships with residents and prospects and executing the leasing plan.

The position is full-time, in-office Tuesday–Friday 9:00am–6:00pm and Saturday 9:30am–4:00pm, with occasional nights/weekends. Compensation ranges from $14 to $20 per hour plus bonus potential.

Qualifications

• High school diploma or equivalent.
• Two or more years in customer service, sales, or retail.
• One or more years in student housing preferred.

Responsibilities

• Demonstrate excellent customer service with residents, prospects, vendors, officials, and community members; prioritizing others and fighting for their highest possible good.
• Maintain exceptional curb appeal and take pride in the property grounds, amenities, and common areas.
• Support the property leasing efforts to achieve the budgeted occupancy each year.
• Achieve pre-leasing milestones throughout the year as aligned with company and property goals.
• Act as a salesperson for the property by giving memorable tours, quickly responding to leasing inquiries, and converting prospects to the next step of the sales process through personalized follow-up.
• Assist in training Community Assistant(s) on sales techniques, customer engagement, and tour best practices.
• Maintain product knowledge of the property, competition, and local market conditions.
• Assist in the monthly marketing calendar including resident events, housing fairs, digital advertising, and outreach marketing.
• Execute outreach marketing efforts on campus and in the community, including customer appreciation and other events.
• Build relationships with current residents and create a sense of community for both residents and prospects.
• Assist in social media content creation and page management including regular posting and engagement.
• Explore partnerships with local businesses and organizations to expand reach.
• Assist in annual unit turnover and move-in/move-out procedures.
• Assist Leasing & Marketing Manager with lease documentation in the property management system.
• Maintain a professional appearance and adhere to the company dress code.

Skills

Customer service

Sales

Team player

Communication

Self-motivated

Goal oriented

Social media

Education

High school diploma

Tools

Entrata

Job description

The Quarters Auburn, managed by Tailwind Group, Inc., seeks a Leasing Specialist to drive sales and marketing for a student housing property in Auburn, Alabama. The role focuses on building relationships with residents and prospects and executing the leasing plan.

The position is full-time, in-office Tuesday–Friday 9:00am–6:00pm and Saturday 9:30am–4:00pm, with occasional nights/weekends. Compensation ranges from $14 to $20 per hour plus bonus potential.