Campus Leasing Specialist - Grow with Student Housing

Tailwind Group; Auburn (AL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental/Vision insurance

Vacation and holidays

401(k) with company matching

Training and career development

Paid parental leave

Job summary

Tailwind Group is seeking a Leasing Specialist for The Quarters Auburn, a garden-style student housing property in Auburn, Alabama. You will support and execute sales and marketing strategies, build relationships with residents and prospects, and promote the property through campus outreach and social channels.

The role is full-time with a Tuesday–Friday 9:00am–6:00pm schedule and Saturdays 9:30am–4:00pm; nights or weekends may be required as needed.

Qualifications

• High school diploma or equivalent.
• Two or more years of experience working in customer service, sales, or retail.
• One or more years of progressive experience in student housing preferred.

Responsibilities

• Demonstrate excellent customer service with residents, prospects, vendors, officials, and community members; prioritizing others and fighting for their highest possible good.
• Maintain exceptional curb appeal and take pride in the property grounds, amenities, and common areas.
• Support the property leasing efforts to achieve the budgeted occupancy each year.
• Achieve pre-leasing milestones throughout the year as aligned with company and property goals.
• Act as a salesperson for the property by giving memorable tours, quickly responding to leasing inquiries, and converting prospects to the next step of the sales process through personalized follow-up.
• As assigned, support in the training and development of the Community Assistant(s) on sales techniques, customer engagement, and tour best practices.
• Maintain thorough product knowledge of the property, competition, and local market conditions.
• Assist in the execution of the monthly marketing calendar including resident events, housing fairs, digital advertising, and outreach marketing.
• Execute assigned outreach marketing efforts on campus and in the community, including customer appreciation and other special events.
• Build relationships with current residents and create a sense of community for both residents and prospects.
• Aid in the creation and execution of social media content and page management including regular posting, responding to comments, and fostering community engagement.
• Explore opportunities for partnerships and collaborations with local businesses and organizations to expand the property's reach within the community.
• Assist in the annual unit turnover process and help execute move-in/move-out procedures.
• Assist the Leasing & Marketing Manager with accurate documentation and execution of leases within the property management system.
• Maintain a professional appearance and adhere to the company dress code at all times.

Skills

Customer service

Sales

Relationship building

Communication

Social media

Entrata software

Education

High school diploma or equivalent

Tools

Entrata software

Job description

Tailwind Group is seeking a Leasing Specialist for The Quarters Auburn, a garden-style student housing property in Auburn, Alabama. You will support and execute sales and marketing strategies, build relationships with residents and prospects, and promote the property through campus outreach and social channels.

The role is full-time with a Tuesday–Friday 9:00am–6:00pm schedule and Saturdays 9:30am–4:00pm; nights or weekends may be required as needed.