Student Health CMA: Clinical Support & Patient Care

Talentify; Durham (NC); On-site; USD 2,755,000 - 3,498,000; Full time

Job summary

Duke University seeks a Medical Assistant to support patient access and experience in the Student Health setting. You will welcome students, verify insurance, arrange visits, and coordinate with clinicians to ensure smooth patient flow and timely care.

You will perform clinical tasks such as obtaining histories, taking vital signs, preparing for exams, drawing labs, and assisting with procedures, all while maintaining sterile techniques and accurate documentation in Epic.

Qualifications

• High school diploma or GED required.
• Certification or registration as a Medical Assistant (AAMA, AMT, NHA-CCMA, NCMA, or ARMA) required or preferred.
• Experience in healthcare or ambulatory care setting preferred.
• Experience in college or student health environments preferred.
• AAMA certification is a plus.

Responsibilities

• Welcome students and manage check-in and check-out using EMR systems.
• Verify insurance coverage, confirm eligibility, and collect payments when needed.
• Schedule appointments for new and returning student patients.
• Assist with prior authorizations and referral coordination.
• Partner with clinical teams to ensure smooth patient flow and efficient operations.
• Take medical histories and record vital signs.
• Prepare patients for exams and explain procedures clearly and compassionately.
• Assist providers during examinations and treatments.
• Collect and process laboratory specimens; perform basic lab testing.
• Administer medications and support prescription processes as directed.
• Perform phlebotomy, EKGs, dressing changes, and suture removal as needed.
• Prepare patients for diagnostic testing including X-rays and other procedures.
• Maintain sterile environments and properly handle medical instruments and supplies.

Skills

Patient communication

Team collaboration

Multitasking

Attention to detail

Epic proficiency

Clinical knowledge

Education

High school diploma or GED

Medical Assistant certification or registration

Tools

Epic

Job description

Duke University seeks a Medical Assistant to support patient access and experience in the Student Health setting. You will welcome students, verify insurance, arrange visits, and coordinate with clinicians to ensure smooth patient flow and timely care.

You will perform clinical tasks such as obtaining histories, taking vital signs, preparing for exams, drawing labs, and assisting with procedures, all while maintaining sterile techniques and accurate documentation in Epic.