Student Health Administrative & Scheduling Specialist

UNI; Cedar Falls (IA); Hybrid; USD 41,000 - 46,000; Full time

Job summary

University of Northern Iowa is seeking a full-time Patient Account Representative for the Student Health Clinic in Cedar Falls. The role involves clerical duties in a clinical setting, triaging student inquiries by phone and in person, and coordinating appointments using the EHR system.

Under supervision, you will manage incoming documents and support the delivery of care by Student Health Clinic and Psychiatric & Counseling Services.

Qualifications

• Clerical office experience equivalent to three years full-time employment or related combinations per eligibility.
• Experience handling phones and in-person inquiries in a clinical setting preferred.

Responsibilities

• Performs clerical functions in a clinical setting under general supervision.
• Addresses students on the phone and in person; determines urgency and alerts staff as needed.
• Schedules appointments within the electronic health record (EHR) system.
• Manages incoming documentation to support Student Health Clinic and Psychiatric & Counseling Services.

Skills

Clerical office experience

Job description

University of Northern Iowa is seeking a full-time Patient Account Representative for the Student Health Clinic in Cedar Falls. The role involves clerical duties in a clinical setting, triaging student inquiries by phone and in person, and coordinating appointments using the EHR system.

Under supervision, you will manage incoming documents and support the delivery of care by Student Health Clinic and Psychiatric & Counseling Services.