Student Financial Aid Navigator

Socket.dev; Worcester (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Porter and Chester Institute is seeking an Educational Funding Specialist to guide students through the financial aid process, ensuring compliance and accurate documentation. You will provide personalized consultations, package and award aid, and support enrollment goals with a focus on student success.

This role emphasizes customer-service excellence, diligent record-keeping, and collaboration with admissions and financial aid teams to enhance access to education across campuses.

Qualifications

• Minimum 2+ years related work experience in financial aid or loans.
• High School Diploma or GED is required.
• Knowledge of financial aid processes and relevant regulations.

Responsibilities

• Guide students through the financial aid process while ensuring compliance.
• Evaluate, package, and award financial aid; conduct verifications.
• Deliver consultations to prospective/continuing students and families.
• Support enrollment goals with expertise to promote student success.
• Provide student-focused service and maintain strong relationships.

Skills

Customer service

Attention to detail

Organizational skills

Computer skills

Education

High School Diploma or GED

Associates Degree in Accounting or related field

Tools

Word

Excel

PowerPoint

Job description

Porter and Chester Institute is seeking an Educational Funding Specialist to guide students through the financial aid process, ensuring compliance and accurate documentation. You will provide personalized consultations, package and award aid, and support enrollment goals with a focus on student success.

This role emphasizes customer-service excellence, diligent record-keeping, and collaboration with admissions and financial aid teams to enhance access to education across campuses.