Student Financial Aid Navigator

HRPivot; New York (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Paid time off and holidays

Growth within well-established school

Collaborative team culture

Job summary

HRPivot is seeking an entry-level Financial Aid Advisor who will help students and families navigate financial aid. You will upload and scan documents, pre-qualify applicants, access NSLDS for Title IV eligibility, and assist with FAFSA completion.

This role emphasizes customer service, data entry into CampusVue, adherence to Title IV rules, and collaboration with Admissions. A bachelor's degree is preferred, strong communication, and familiarity with CRM systems are important.

Qualifications

• Bachelor's degree preferred; high school diploma required.
• 0-3 years in the industry; 2 years of administrative experience.
• Strong customer service mindset and effective communication.
• Experience in outbound call centers and use of CRM systems.

Responsibilities

• Scan financial aid documents into CVUE and set appointments.
• Pre-qualify prospective students and check Title IV eligibility via NSLDS.
• Assist with FAFSA completion and input awards into CampusVue.
• Ensure aid disbursement complies with Title IV rules and deadlines.
• Support financial aid workshops and outreach; conduct exit interviews.
• Communicate clearly with students and families about requirements.

Skills

Good communication

Organizational skills

Administrative skills

Technology proficiency

Time management

Regulatory knowledge

Education

Bachelor's degree preferred

High School diploma required

Tools

Microsoft Office

CRM experience

CampusVue

NSLDS access

Job description

HRPivot is seeking an entry-level Financial Aid Advisor who will help students and families navigate financial aid. You will upload and scan documents, pre-qualify applicants, access NSLDS for Title IV eligibility, and assist with FAFSA completion.

This role emphasizes customer service, data entry into CampusVue, adherence to Title IV rules, and collaboration with Admissions. A bachelor's degree is preferred, strong communication, and familiarity with CRM systems are important.