Student Financial Aid Counselor - Impactful Campus Support

Augustana College; Rock Island (IL); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plan with company match

Tuition benefits for employees and

Excellent paid time off

Job summary

Augustana College in Rock Island, Illinois, invites qualified professionals to join as a Financial Aid Counselor. This non-exempt, full-time role handles counseling on financial aid eligibility, packages, and debt management.

You will work across departments to communicate with students, review FAFSA verifications, and ensure timely aid processing in a high-volume setting. Qualifications include a Bachelor's degree and strong proficiency with MS Office; experience with Ellucian Colleague is a

Qualifications

• Bachelor's degree required.
• Experience in financial aid or counseling preferred.
• Strong communication and customer-service skills essential.

Responsibilities

• Counsels and advises students about financial aid eligibility and procedures.
• Analyzes student files and processes financial aid documentation.
• Verifies FAFSA, requests docs, and submits corrections; communicates with students/parents.

Skills

Communication

Customer service

Counseling

Attention to detail

Multitasking

Confidentiality

Microsoft Word

Microsoft Excel

PowerPoint

Ellucian Colleague

Education

Bachelor's degree

Tools

Ellucian Colleague

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Augustana College in Rock Island, Illinois, invites qualified professionals to join as a Financial Aid Counselor. This non-exempt, full-time role handles counseling on financial aid eligibility, packages, and debt management.

You will work across departments to communicate with students, review FAFSA verifications, and ensure timely aid processing in a high-volume setting. Qualifications include a Bachelor's degree and strong proficiency with MS Office; experience with Ellucian Colleague is a